verification code issue

Discus and support verification code issue in XBoX Accessibility to solve the problem; I tried to add a phone number to my account. I got the verification code in a text message, but the system didn't accept it. I tried many times, hoping... Discussion in 'XBoX Accessibility' started by Szabi Putnoki, Jan 26, 2025 at 7:52 AM.

  1. Szabi Putnoki
    Szabi Putnoki Guest

    verification code issue


    I tried to add a phone number to my account. I got the verification code in a text message, but the system didn't accept it.
    I tried many times, hoping for better, but the phone number was blocked eventually. I received this error message: "Try another verification method. That verification method isn't working right now. Please try another method." Any ideas?

    :)
     
    Szabi Putnoki, Jan 26, 2025 at 7:52 AM
    #1
  2. Dunclenator Win User

    8015d002 error

    I got that same error code, but I went into my account and turned the double verification off and the issues was solved.

    Double verification can be found in the Security Info.
  3. Georges C. Win User

    Verification Issues

    Hello, first it's a pleasure to be able to help you today.

    My name is welcome to the community.

    Hello ZedMo, we've been getting a lot of similar reports from the community regarding text messaging, unfortunately we don't have an official position from Microsoft yet.
  4. Kathy A. Win User

    Verification code

    Good day!



    We haven't heard from you in 72 hours, so we assume that your issue has already been resolved. We will not be monitoring this thread moving forward so, if you need further assistance, please create a new thread to discuss these concerns by clicking this link: Create a new question or start a discussion (microsoft.com)


    [​IMG]




    Thank you for your understanding.


    Respectfully,



    Microsoft Moderator
  5. DeniqL Win User

    Verification code.

    Hmm, your financial entity should be able to block and possibly refund charges.

    What did they tell you?
  6. DeniqL Win User

    Verification code.

    Hi! I'm Luis, a fellow Xbox Gamer . Thanks for reaching us out here.

    Unfortunately calling the mobile phone registered is not an option.

    Did set up any other verification methods?
Thema:

verification code issue

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