My Microsoft Xbox account was hacked approx 2 years ago.

Discus and support My Microsoft Xbox account was hacked approx 2 years ago. in XBoX Accessibility to solve the problem; I have been attempting to get my Xbox account back on and off for 2 years. I have several hundred hours on the account and a few games. I managed to... Discussion in 'XBoX Accessibility' started by Andrew Rowe3, Jan 26, 2025.

  1. Andrew Rowe3
    Andrew Rowe3 Guest

    My Microsoft Xbox account was hacked approx 2 years ago.


    I have been attempting to get my Xbox account back on and off for 2 years. I have several hundred hours on the account and a few games.

    I managed to get the phone number for Xbox support, in which it was seemingly helpful at first I was sent a series of questions about my account in which I had 24hrs to respond.

    At that time I was advised I would get a response in 24hrs.

    48hrs later I called back and got told it would be another 24hrs.

    So 24hrs later I called back as I still hadn't herd anything.

    I was promised a call back from a supervisor, I was promised a written response none of which has happened. During these calls I was able to verify original email addresses used for the account, I was able to verify access to the original email address, they were able to identify receipts sent to that original email address for games purchased. Clearly my account but I am told only the Microsoft Recovery Team can help.

    I have had no responses, I have followed up with several emails several phone calls.

    Now when I call the Xbox support line it goes through the we will no connect your call hangs for approx 1 min then drops the call.

    How does anyone get back a hacked account. How is this an acceptable practice by Microsoft. It has clearly been confirm the account is mine why is no one able to actually give the account back to me? Why won't anyone respond?

    I have spent money on this account I expect to get what I paid for. I haven't been unreasonable, I have not sworn at anyone just requested to speak to a supervisor as I keep getting the run around.

    What do you have to do? I want my account back. I have had to create a new one in the mean time but I want my account back.

    :)
     
    Andrew Rowe3, Jan 26, 2025
    #1
  2. GingerFuryz Win User

    Banned from a game ive never played.

    I should explain in further detail that my Xbox account was hacked 2 years ago and used my credit card to buy Neverwinter currency.

    when this was resolved Microsoft decided to ban my account from Neverwinter so that it didn't happen again.

    is there a contact number i could use to speak to an actual person at Microsoft?
  3. kyle_m4496 Win User

    i had been hacked and lost my minecraft account plz help

    Hi Billy. My name is Kyle and I'm an independent advisor.

    If the account was hacked 2 years ago, recovery may no longer be possible. You must act quickly in these cases to have a good chance of recovering the account.

    Did you migrate Minecraft to a Microsoft account before getting hacked?

    Thanks,
    Kyle
  4. IvIxANTHMANxIvI Win User

    im being threatened to be hacked

    For extra safety measures change your password at least once every quarter - year. My account was hacked on Christmas eve 2 years ago.
  5. micronrb Win User

    Hacked Acct

    Several years ago my account was hacked. They used all the Microsoft points I had and bought more with my linked bank account. I still have an achievement for a FIFA game I've never played. This was before 2 factor identification.
  6. Daddy Stovall Win User

    Banned

    Permanent and it was done on a 360 console and that has been packed in a box 2 months ago we only play on the Xbox one and really we only use Netflix I've had a live account for almost 10 years I even contacted Microsoft 3-5 months ago telling them my account
    was being hacked
Thema:

My Microsoft Xbox account was hacked approx 2 years ago.

Loading...
  1. My Microsoft Xbox account was hacked approx 2 years ago. - Similar Threads - Microsoft account was

  2. Cant connect microsoft account to ps5

    in XBoX Games and Apps
    Cant connect microsoft account to ps5: Hey there, Been trying to connect my ps5 to my microsoft account yet it keeps saying its already been connected. Have done everything to try to get it resolved to not avail. Deleted and...
  3. I can log in my microsoft account on minecraft edu in my cellphone but when I try it in my...

    in XBoX Games and Apps
    I can log in my microsoft account on minecraft edu in my cellphone but when I try it in my...: I want to play minecraft edu on my laptop, but when I try to sign in my microsoft account, it always says "unable to signin. Please make sure you are signing in with your school or organizational...
  4. Need help properly setting up Microsoft accounts (365 + Xbox) after de-activation of hacked...

    in XBoX Accessibility
    Need help properly setting up Microsoft accounts (365 + Xbox) after de-activation of hacked...: Hello, I have been spending countless hours in chat support but the techs don't seem to either fully read or understand what I have been trying to accomplish. My previous Microsoft account was...
  5. can't log in my microsoft account in minecraft launcher

    in XBoX on Windows
    can't log in my microsoft account in minecraft launcher: when i tried to open the minecraft launcher, my account logged out by itself. i tried to log back in, but an error message pops up saying something went wrong with my account. after checking, i...
  6. Unlink an inactive/deleted Microsoft account from PlayStation Minecraft?

    in XBoX Accessibility
    Unlink an inactive/deleted Microsoft account from PlayStation Minecraft?: I for 4 years now have been unable to access the Microsoft account associated with my PlayStation network. This Microsoft connected I have no access to whatsoever and when I try to log in it says...
  7. I need help finding my old microsoft account

    in XBoX Games and Apps
    I need help finding my old microsoft account: Is there a way a microsoft worker can help me delete my old microsoft account or help me find my microsoft account. Because I am trying to play minecraft servers but I can't because I cannot find...
  8. How to reinstate an Microsoft account after its been locked for verification?

    in XBoX Accessibility
    How to reinstate an Microsoft account after its been locked for verification?: Hi, I’m reaching out for help because I’ve been locked out of my Xbox/Microsoft account for the past two weeks, and I’ve had no success recovering it. Up until two weeks ago, everything was...
  9. Why cant I unlink my old microsoft account from my PlayStation? I cant sign into the...

    in XBoX Games and Apps
    Why cant I unlink my old microsoft account from my PlayStation? I cant sign into the...: Sign in on ps start mc go to log into ms account says cant log into it because its linked to another one go to unlink it looks through my email book it had the same email as my current one goes to...
  10. Ive been trying to switch my Microsoft account on Minecraft

    in XBoX Games and Apps
    Ive been trying to switch my Microsoft account on Minecraft: I've deleted the original Microsoft account and deleted all of my Minecraft files on the PlayStation 71667bf6-9ae3-4ca6-8fe8-e18402b19a9c