It says my email doesn't exist.

Discus and support It says my email doesn't exist. in XBoX Accessibility to solve the problem; I try to use my email to login and it just says "That Microsoft account doesn't exist." before this I did get passed that part, but had to change my... Discussion in 'XBoX Accessibility' started by as sa3, Jan 24, 2025.

  1. as sa3
    as sa3 Guest

    It says my email doesn't exist.


    I try to use my email to login and it just says "That Microsoft account doesn't exist." before this I did get passed that part, but had to change my password and also had to add another email to the account or something. After that I couldn't log in anymore and when I tried to click on forgot username it still gave me a code for my email and then after I gave the code it only gave the first 2 letters. Also after a break I did log in, but wrote the wrong password and got sent back to the email part and it again started saying it doesn't exist! Also the email that I added has its own microsoft account I don't really get it...

    :)
     
    as sa3, Jan 24, 2025
    #1
  2. Verified✔5 Win User

    Xbox One Signing In Issue

    No it says it doesn't exist but when I try signing in with a new email on my Xbox it says it exists or something.
  3. RebeccaForeman2 Win User

    I had 2 Microsoft accounts now i can only login to one

    it says my account doesn't exist, i know it does because the account is on my computer but i cant do anything with it because it says it doesn't exist. i can also see under my "emails & accounts" both accounts with different emails. the one i can login to doesn't have the same email even as an alias. So needless to say sadly it didn't work. Also thanks for the reply Georges!
  4. Alexander Kristian U Win User

    My Xbox / Microsoft account got hacked (I have emails confirming changes to the account I didn't make)

    It says my account doesn't exist, as the person probably changed the Email and phone number on it.
  5. Kingemils12 321 Win User

    My microsoft account got hacked

    When i put the email in the recovery it says that email doesn't exist
  6. Ashley L Brown Win User

    Email hacked and doesn't exist anymore can't recover XboxOne Gamertag

    Yeah it's weird. I submit my email to let them know my email is linked to it but it just keeps saying that the email doesn't exist... I keep hitting walls.
Thema:

It says my email doesn't exist.

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