Obtain parent username in family safety

Discus and support Obtain parent username in family safety in XBoX Accessibility to solve the problem; I want to enable multiplayer for my xbox account, but the parent account seems to have been removed from my group in family safety, and I am unable to... Discussion in 'XBoX Accessibility' started by Lucas Loh, Jan 24, 2025 at 4:43 AM.

  1. Lucas Loh
    Lucas Loh Guest

    Obtain parent username in family safety


    I want to enable multiplayer for my xbox account, but the parent account seems to have been removed from my group in family safety, and I am unable to recover it. Is there any way I can recover the email account used so that I can log in to the account and try to enable multiplayer?

    :)
     
    Lucas Loh, Jan 24, 2025 at 4:43 AM
    #1
  2. Rodrigo Oliver Win User

    Obtain parent username in family safety

    When did they last successfully sign in to their Microsoft account?

    If they have not logged into the account for more than two years and it has been closed due to inactivity, it will not be able to use the Account Recovery Form to recover the account.

    Reference: https://support.microsoft.com/office/7c0a9fa7-0982-b7c6-fd72-df852b63699f

    They will need to try the Account Recovery Form: https://account.live.com/acsr

    Detailed steps on how to use the Account Recovery Form can be found here: https://support.microsoft.com/office/b19c02d1-a782-dee6-93c3-dc8113b20c42
  3. Rodrigo Oliver Win User

    Obtain parent username in family safety

    Hi Lucas, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    Your family organizer doesn't remember his login information?
  4. Lucas Loh Win User

    Obtain parent username in family safety

    Yes, thats right. It was an old account which my parents used, but they forgot to switch it to their new account after getting a new microsoft account.
  5. MoeZArts Win User

    My son is underage but is the organizer and the billing contact on xbox account

    Hi matthewMcCooe,

    Here is the step by step guide on managing/adding members to a family account
    https://support.microsoft.com/en-us/help/12417/microsoft-account-add-members-to-family

    To manage privacy and online safety for the child's account
    https://support.microsoft.com/en-us/help/4482922/xbox-one-online-safety-and-privacy-settings-for-parents-and-kids

    To set a screen time limit
    https://beta.support.xbox.com/help/family-online-safety/online-safety/set-screen-time-limits

    You can find more information about family settings that the parent can change for the child's account here

    https://beta.support.xbox.com/help/family-online-safety/browse
  6. Farscape247 Win User

    Help - I can't find a friend and I'm tearing what little is left of my hair out

    it will be down to the parental controls. will need the parent in charge of the account to log into the xbox family safety and change the setup.
Thema:

Obtain parent username in family safety

Loading...

  1. Obtain parent username in family safety - Similar Threads - Obtain parent username

  2. Obtain firmware as well Pair Turtle Beach Stealth Pro,to Xbox Series X,phone as well system?

    in XBoX on Consoles
    Obtain firmware as well Pair Turtle Beach Stealth Pro,to Xbox Series X,phone as well system?: unable to pair stealth pro, headset so phone can locate inorder to view hub as well set. System won't pair to device to register firmware ea171349-d185-4968-b682-0dc6a568aa82

  3. "MS auth has failed: XSTS token obtaining has failed" on minecraft, feather client...

    in XBoX Games and Apps
    "MS auth has failed: XSTS token obtaining has failed" on minecraft, feather client...: I tried everything, but it keeps returning the above mentioned error. It seems literally no one else has this issue, and it seems it only happens on feather client....

  4. What to do when unable to obtain vehicle from “Car Packs”?

    in XBoX Games and Apps
    What to do when unable to obtain vehicle from “Car Packs”?: I’m currently having trouble with obtaining the Hennessey Venom F5 from the “Car Packs” page. Anytime I click the vehicle, a message pops up saying “Already Purchased. This content has already...

  5. Can not obtain a purchase receipt for a free game that I need for proof of ownership.

    in XBoX Games and Apps
    Can not obtain a purchase receipt for a free game that I need for proof of ownership.: Hello, I am wanting to inquire about a purchase receipt for a free game Roblox insists that I need this as proof of ownership of my account. however since it was a free game there is no perchance...

  6. Obtained Achievement Hide Feature

    in XBoX Rewards & Social
    Obtained Achievement Hide Feature: I would really love to hide some game achievements from games I'm no longer interested in, I'd like my achievement list to be clean and tidy. However, Xbox doesn't allow me to, only games with 0...

  7. What are/how to obtain XBL2.0 Tokens

    in XBoX on Windows
    What are/how to obtain XBL2.0 Tokens: I know of XBL3.0 tokens and what they do but I’m interested in what XBL2.0 tokens are, I’ve heard people talk about them and I’ve seen one but I do not know what they do or how to obtain one. If...

  8. How do I obtain Minecraft: Nintendo Switch Edition

    in XBoX Games and Apps
    How do I obtain Minecraft: Nintendo Switch Edition: Minecraft: Nintendo Switch Edition was delisted from the eshop in late 2018 but I would like to play that version instead of the bedrock edition which feels inferior to its predecessor....

  9. Why can't i obtain my microsoft points for "Play with friends on PC" on the xbox app?

    in XBoX on Windows
    Why can't i obtain my microsoft points for "Play with friends on PC" on the xbox app?: Hello ive been using microsoft rewards and the xbox app for along time and it's been great. However recently i found out that in the rewards section i've been not able to redeem my points for...

  10. Unable to obtain Minecraft: Java Edition on my microsoft account despite it appearing to...

    in XBoX Games and Apps
    Unable to obtain Minecraft: Java Edition on my microsoft account despite it appearing to...: Hey, if you read the title you know what the problem is, but I'd like to give some context. Several years ago I purchased MC Pocket Edition for a Kindle Fire 7, one of the really old generations...