I recently turned off the ability to sign in with a one time sign in code on my other account

Discus and support I recently turned off the ability to sign in with a one time sign in code on my other account in XBoX Accessibility to solve the problem; So i was afraid someone was gonna hack me so i turned off one time sign in codes and know my email doesn't Pop up as a recovery method so i cant reset... Discussion in 'XBoX Accessibility' started by Voice Guy1, Jan 24, 2025 at 2:55 AM.

  1. Voice Guy1
    Voice Guy1 Guest

    I recently turned off the ability to sign in with a one time sign in code on my other account


    So i was afraid someone was gonna hack me so i turned off one time sign in codes and know my email doesn't Pop up as a recovery method so i cant reset my password. I i tried the recovery form but they said they don't have enough info.
    Im still signed into the account on the Microsoft store and the Xbox app.
    So is there any way I can get my account back trough those

    :)
     
  2. Lumie Helps Win User

    I recently turned off the ability to sign in with a one time sign in code on my other account

    Hello Voice G,

    Thank you for reaching out to the Microsoft Community. My name is Lumie and I'm happy to help.

    I'm sorry you're experiencing this problem. I understand how important recovering your account is to you.

    Important: The account recovery form can only be used if two-step verification isn't turned on.

    If you did not have 2FA active on the account, then there is no alternative and you cannot use proofs alternative to the information given when you attempt to sign in, you will need to try the Account Recovery Form: https://account.live.com/acsr

    Detailed steps on how to use the Account Recovery Form can be found here: https://support.microsoft.com/office/b19c02d1-a782-dee6-93c3-dc8113b20c42

    Microsoft takes account security very seriously, that's why Account Recovery is an automated process with no human influence. If you don't have the correct information, you may not be able to get through account verification using the Recovery Form.

    The Account Recovery Form requires adequate information to prove that you are the owner of the account. The Account Recovery Process can be a time consuming process, but providing as much info as possible from the start of the process will increase the possibility of being verified by the automated process. You'll need to keep trying until you're verified by Microsoft.

    Remember to use a familiar device from which you've frequently accessed your Microsoft account, as well as a familiar location. Microsoft will review your responses and respond within 24 hours. If you are verified, instructions on how to log back into your account will be sent to you, and if you are not verified, you will need to submit the Account Recovery form again. You can do this up to 2 times every 24 hours.

    It's important to note that Microsoft Support will not be able to grant you access to your account, you will be sent back to the Account Recovery pages that have been linked above.

    If your Microsoft account recovery request was not granted or was unsuccessful, please click the attached link for more information: https://support.microsoft.com/office/dc56c3e3-dff0-4ed5-8edb-60290eea6b53

    While it might not be the outcome you are looking for, if you’re unsuccessful in recovering your account, then you will need to create a new Microsoft account. You can do that by clicking this link: https://signup.live.com/

    Let me know if you need more help.

    Regards,
    Lumie
  3. danboch Win User

    "Disconnected from Xbox Live"

    No error codes. I turned off auto sign-in for now, since i just recently turned it on. All is good signing in like that. I wasn't even going to bother posting this until I seen other people report the same thing.

    Troubleshooting page offers nothing.
  4. TW1ST3D N00B Win User

    Having trouble playing with guests at your house? Unplug the Kinect!

    [quote user="NSquared3131"]

    Exactly. There needs to be a feature to automatically sign you in AND turn off kinect sign-in

    [/quote]

    I have 3 accounts on my xbox 1. I'm the main user so with the other accounts just go into settings on their accounts and turn off Kinect sign in. Haven't tested it yet but I'm sure it will work. So you can turn Kinect sign in off, it's in sign in preferences
    in settings...
  5. HatredJT Win User

    Xbox One Turns Off When I Try to Sign In

    Well I don't have access to another Xbox One but I do to a Xbox 360 to which it let me sign into fine, and without turning off, after re-entering my email and password to my Microsoft/Xbox account.

    And a small update on the Xbox One situation: After attempting to log into my Microsoft account, to which it turns off, when turned back on my "" profile is available on the sign in side menu, but when I select it I get the signing in loading screen
    then it seems to stop for a second and the sign in side menu opens again, without signing me in to my "" account. Although it does not sign me into my account the Xbox One does not turn off. I guess that's a plus...
  6. Bootyflake Win User

    Sign in issue

    It doesn't seem to be a xbox live issue for me. Literally in the next room I can turn on xbox one and sign in, no problem. Play games get online whatever I need to do. I turn off this console which signs me out, go into the other room turn on my brand
    new xbox one S and try to sign in. It asks for my Microsoft password. No problem. Then error code 0x87DD0006...
Thema:

I recently turned off the ability to sign in with a one time sign in code on my other account

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