Can't redeem 15 anniversary cape because I have no account ( I have an account)

Discus and support Can't redeem 15 anniversary cape because I have no account ( I have an account) in XBoX Accessibility to solve the problem; I was trying to redeem the minecraft cape on their website but it told me I needed to make an account first after I signed in with my Microsoft account... Discussion in 'XBoX Accessibility' started by Mr_Whiscers, Jan 24, 2025 at 12:42 AM.

  1. Mr_Whiscers
    Mr_Whiscers Guest

    Can't redeem 15 anniversary cape because I have no account ( I have an account)


    I was trying to redeem the minecraft cape on their website but it told me I needed to make an account first after I signed in with my Microsoft account even though I already have a minecraft account registered on my Microsoft account

    :)
     
  2. Rodrigo Oliver Win User

    Can't redeem 15 anniversary cape because I have no account ( I have an account)

    Hi Mr_Whiscers, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    In this situation, the best course of action is to contact Support.

    I kindly ask you to speak with Minecraft Support.

    Please enter this link:

    https://help.minecraft.net/hc/request/new

    I hope this helps.
  3. - AJ - Win User

    Why haven't I gotten my Minecraft tiktok cape yet?

    Hi, Mattias! Thank you for reaching out.
    I'm AJ, an Independent Advisor for the Xbox Community.
    I'm sorry you are experiencing issues with the TikTok cape.

    Just like the "Redeem TikTok 15 days of Minecraft" section, using the "Redeem your Java & bedrock edition on PC" section of the Minecraft Redeem website would have taken you to the Microsoft Redeem website, which is still the correct way to redeem the 15th-anniversary codes.

    The Twitch and TikTok 15th anniversary capes are currently only available in Minecraft Bedrock Edition, with them coming to Java Edition by July 8.

    If your code was successfully redeemed and the cape has not shown up in Minecraft Bedrock Edition, I'd suggest:

    • Restarting the game and your device.

    • Making sure the Microsoft Account you used to redeem the code is the same one you are using to play Minecraft. The redemption of this cape should be showing on your Microsoft Account's order history at: https://account.microsoft.com/billing/orders

    If that doesn't work, it would be best to contact the game's dedicated support team for further assistance.

    Minecraft Support can be reached at: https://help.minecraft.net/hc/requests/new

    'Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.'

    Best regards.
  4. rynics Win User

    why does twitch not send the code for the cape even when i watch the stream for 15 mins with drops on?

    when i entered the code it said it has already been redeemed even though the cape is not on my profile does each player get one code only or does it change everytime i watch a stream for 15 minutes because the code i already have is redeemed
  5. KateGoldberg Win User

    Account locked

    I'm having problems with new Xbox One. Created account for my son yesterday and we used a code to redeem FIFA 15, then I think we might have been victims of Lizard hacker and had various problems. His account is now locked and I can't seem to reset it or
    change password. Meanwhile we can play Minecraft on my profile, but we can't get into Fifa 15 because it says the purchaser needs to be connected to Xbox live. What can I do?
  6. Sarita Srivastava Win User

    My Minecraft Cape gone

    I once had the among us cape and the founder's cape in my main account

    I got the founder's cape in somewhere 2020 and among us cape was there in my main account when I went into my profile

    They were not custom capes or anything but provided by minecraft

    But after 1.17 I guess I lost them all except my pan cape .

    How do I recover those capes they looked very great

    I still have them in 1.16 version of the game and they show up on my profile

    But after updating to higher version I don't see them.

    I also notify that they were not a glitch or something because I checked it on my other devices too on the same account and they were present every single time.
Thema:

Can't redeem 15 anniversary cape because I have no account ( I have an account)

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