Minecraft account doesn't show up on account.

Hi Jack! My name is Darhyl and I’d be more than happy to help you with your query.

I'm sorry you are experiencing this with your Minecraft account.

Based on your description, the error suggests that the system can't find the Minecraft game license on your Microsoft account.

Your Minecraft account must have migrated to the original Microsoft account email address where it was first created.

In order to fix this, you will need to find the Microsoft account where your Minecraft was migrated and where your Minecraft game license was purchased.

Kindly sign in to all of your Microsoft email accounts on account.microsoft.com > payment and billing > order history > select the date of range when you purchased your Minecraft game.

From there, check if you have the Minecraft transactions. If you have found the transactions, use the same Microsoft account to log in to Microsoft Store and Minecraft Launcher.

If you're unable to find the Minecraft game transaction, check your other Microsoft email accounts' order history.

Thank you for your kindness and understanding! Please feel free to let me know if you need anything else.

Best Regards,
Darhyl

If you migrated your Minecraft account to your Microsoft account, you'll be able to see it on your account management site if it doesn't show up, contact Minecraft support.

https://help.minecraft.net/hc/en-us?msclkid=b0d...

It's nice to secure my account but of course this didn't help with my problem. My Minecraft account just doesn't show up in my Microsoft account even though I'm sure it's the right account.

How can I have someone look into my account to fix this?

she only needs to sign in once to download the game then can sign out.

Thank you very much, it works!