Why do I get an error message every time I try to load up a game?

Max Dead · Jan 23, 2025 at 11:03 PM

Every time I try to launch a game it give me an error message saying "CLiP license device ID does not match the device ID in the bound device license." and tells me the error code is "0x800704c7". I've already tried many things to fix it such as restarting my pc, repairing Xbox, getting updates in the Microsoft store, and getting updates for windows.

:)

Rodrigo Oliver

Hi Max Dead, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

This can happen when you switch devices or change regions.

To resolve this issue, you will need to contact Xbox Support. They will be able to assist you in updating the device ID on your license so that it matches the device ID on your new device.

Please enter this link to contact support: https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Agent"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and Account Profile Questions" > Confirm.

Select Chat with support agent > Confirm > Start Chat.

I hope this helps.

FragPaws bR

I can't even play. Every time the game loads I get a different server 1.6 error message.

Galaxy Golden

Do you get an error message or an error code when you try to load them up?

GlossyUnicorn46

Why is the server error coming up every time I try to play bingo, or get and receive my rewards?

ellerem

Hello,

I actually get that message every time I try to get to the Forums and even when I change pages. It is frustrating and I have no idea why it does it. All I do is hit the refresh button and it generally comes up the first time or by the 3rd. :-O

Good luck & happy gaming.

Why do I get an error message every time I try to load up a game?