Why cant I redeem my xbox rewards in my region?

Discus and support Why cant I redeem my xbox rewards in my region? in XBoX Accessibility to solve the problem; It's been 5 years since the last time I tried redeeming my rewards on xbox. Within those 5 years Microsoft still hasn't included Guam(US) to it's list?... Discussion in 'XBoX Accessibility' started by DEAZY 671, Jan 23, 2025.

  1. DEAZY 671
    DEAZY 671 Guest

    Why cant I redeem my xbox rewards in my region?


    It's been 5 years since the last time I tried redeeming my rewards on xbox. Within those 5 years Microsoft still hasn't included Guam(US) to it's list?

    :)
     
    DEAZY 671, Jan 23, 2025
    #1
  2. Maceo McBean Win User

    I am located in Jamaica and that countryoption isnt there so I can only get rewards points and cannot get any rewards for them.

    The rewards points I am talking about are xbox gamer points which cannot be redeemed on my xbox for games, discounts, ect and every time I open the rewards app It tells me to adjust my region but because I live in Jamaica and the location doesn’t have the option for Jamaica I cannot access my gamer points or redeem them for rewards.
  3. Shah Abeer Muhammad Win User

    Why can't I add phone number on microsoft account in Bangladesh?

    but if i cant add my phone number on microsoft account so would i redeem my microsoft rewards? microsoft rewards is available in Bangladesh.
  4. ngocphi Win User

    2 Currencies issue!

    Ya that's what I'm telling you

    you aren't realizing the issue

    You CANNOT convert your currency

    I dont think you realize the problem

    MS rewards.goes by your account region and physical region

    So you could NOT CHANGE or redeem us ms rewards currency

    You can ONLY REDEEM Jamaican

    ms rewards

    That's why you can only redeem them in jamaica

    You cannot make a Jamaican xbox account that's what he fixed

    By making a in region xbox account

    But the issur you arent realizing is the Jamaican currency was never changed

    But you can only buy Xbox content from within a xbox live region



    Your ms rewards account is still in Jamaica and moving it without actually living in the US will incur a ban as thrnmany threads of rewards band

    You can still spend thr 50 bucks Jamaican on ms store just not xbox store

    You cannot buy us currency with Jamaican billing method which is why the 30 bucks went to Jamaica

    MS rewards works only for the region you live in

    No-one can fix your billing method buying Jamaican currency as mentioned it can't be used out of region

    You would never have been able to create an xbox account with a Jamaican region you would've had to pick another

    You cant even use the region migration tool that way that will with 3 months with you not being able to use yoir account

    You can still use the currency for Jamaican windows or ms store content not xbox content
  5. Marcio Queiros Win User

    Not getting my pending rewards

    I'm also having a similar problem, I have over 12k of pending points, but the button/option to redeem doesn't even appear.

    I believe it has to do with my current region (Portugal). I don't think the rewards program is available here, not sure why, as there's a very big/loyal community.

    Any way to redeem/resolve this issue?
  6. Angel x Kittenz Win User

    Black Ops 3 Beta Code - "Something went wrong"

    I CANT REDEEM MY BLACK OPS 3 BETA CODE!!!

    That's not all when I am at the Xbox Live Status page, its a button that says "Notify me when this service or app is up and running" Then you can add your number and get a message on your phone when the service is up again. This is on the american
    version why can't it be a button like this on the norwegian??



    Also why can't xbox live rewards/ bing rewards soon come to norway
Thema:

Why cant I redeem my xbox rewards in my region?

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