Home Xbox Switches

Customer support can’t offer additional switches. If you’ve made five home Xbox switches for the year and you need assistance, select Help when
you see the message Can’t make this your home Xbox. You may be eligible to receive an exception. If he doesn't see the survey, he'll have to wait until his limit resets on its own.

I know but the reset date has already passed so he should be able to gameshare

Why didn't the password on the account get changed instead of this fighting over the account thing. You get 5 switches for the home console per year and then you have to wait for the first switch to timeout at the 365 day mark.

Hello Skyler,

We thank you for bringing this inquiry to our forums community, and understand that this concerns a request for one more Xbox One home console switch.

Unfortunately, as per our how to designate an Xbox One console as your home Xbox support article:

Note Customer support cannot offer additional switches. If your console shows you’ve made five home Xbox switches for the year and you need assistance, select
Help when you see the message, Can’t make this your home Xbox. You may be eligible to receive an exception.

We are unable to provide more switches for the home console setting on an Xbox One console.

We hope that the information above as well as the article linked assist in providing the best information.

Best wishes!

Sounds like you might be learning a valuable lesson about what it means to break the rules. Your friends should not have access to your account.

Hi There,

Unfortunately, we do not have access to make changes or grant you access to additional switches. You could try contacting support directly at https://beta.support.xbox.com/