I never got the vanilla cape despite owning both Java and Bedrock

It is now December and nearly 2 MONTHS after they estimated the cape to roll out. I have not received the cape on Minecraft Bedrock Edition or in the Minecraft Launcher. I have owned Bedrock for Years and got Java through a redemption code on Black Friday 2021 they are on the same Microsoft account and both on PC. I even launched both of the through the same launcher before June 6th (the deadline for owning both editions) I have Video and Photo evidence to prove it. As far as I can tell the system for rolling out the Vanilla Cape has a bug. I would like to know who to message or talk to to get this resolved. Thank You

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Hello Grand_287,

We appreciate you for bringing this up to Xbox Forum.

Are you trying to know if you can play Vanilla Capes on Bedrock edition in PC?

If that is right, yes, you could play Vanilla Capes on Bedrock edition if you owned both Java Edition and Bedrock Edition on the same Microsoft account prior to June 6, 202212. However, Game Pass and Family Group ownerships are not eligible for the cape. You can equip or unequip certain capes for your skin via the character creator.

Kindly check this support article for more information. Minecraft: Java and Bedrock Edition for PC Vanilla Cape FAQ | Minecraft Help.





If you have other clarifications, you can get back to us by replying to this post.

We will be glad to follow up and help you.



Sincerely,



Moderator

Microsoft Community

Hello, first it's a pleasure to be able to help you today.

My name is welcome to the community.

Hello Quinten, click on the link below and check the conditions for eligibility.

Minecraft: Java And Bedrock Edition For PC Vanilla Cape FAQ

https://help.minecraft.net/hc/en-us/articles/83...

Minecraft Support

https://help.minecraft.net/hc/en-us

Hi and thanks for reaching Microsoft Xbox gamer's community. My name is Josef.
I'm an Independent Advisor and a Microsoft Xbox user like you.

Hope you're doing great today despite this SQUEEZEDHEN

Can take a while until you get the vanilla cape finally.

According to the official Vanilla cape FAQ:

"We began rolling out the vanilla cape to eligible players on Wednesday, August 31st. However, these rollouts will continue into the coming months. Once it arrives, the cape should show up in your Dressing Room and Skin Customization menus automatically in both versions of the game. If you don’t see your cape, try refreshing the game by logging completely out and back in.

Note: The vanilla cape may not appear in both versions of Minecraft at the same time. If the cape appears in one game and not the other, give it some time, and it should eventually appear in your other version."

As long as you meet the requirements you're going to receive it.

You can double check the previous and more here:
https://help.minecraft.net/hc/en-us/articles/83...

Sadly you can't receive the vanilla cape if you have one version on one account and the other on a different account
Is stated here:
https://help.minecraft.net/hc/en-us/articles/83...

Sorry