Xbox Series S Randomly Disconnecting From My WIFI

Hi Geoffrey, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, reset your console.

Before you continue, make sure you've got the account sign-in information. You'll need it to log back into your console after the reset.

You can follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

Let me know if it works!

Source:

https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

Hello Mikeylol.,

Thank you for posting on the Xbox forums. We understand that your Xbox One S is getting randomly disconnected from your WiFi. We have a support article that provides troubleshooting for an

Xbox One getting randomly disconnected from your network. Be sure to let us know the results
Mikeylol.!

Hi Spicycanofbeans! I hope you are well, delighted to be able to offer you my help!

I'm sorry to hear that you are having this problem, but don't worry, I will recommend some steps that can solve it.

Settings > Network Settings > Advanced Settings > Alternate Mac Address > Delete it and the console should reboot. It would definitely be helpful if you could reboot the internet router while the console reboots.

After following the troubleshooting steps mentioned, I invite you to perform a quick power cycle by turning off the console and then disconnecting all cables. After 2 to 3 minutes, plug them back in and then restart your console.

Another thing you should check is your NAT type. I would like you to check your NAT type if it is open because that could sometimes interfere. To check the NAT type, you can follow the steps below:

Settings > Network Settings > NAT Type → It should be open.

If the NAT type is not open, you will need to open some ports with your ISP. These ports must be open for Xbox Live to work: Port 88 (UDP) Port 3074 (UDP and TCP) Port 53 (UDP and TCP) Port 80 (TCP) Port 500 (UDP) Port 3544 (UDP) Port 4500 (UDP) .

If the problem persists, the next step would be to perform a reboot on the console. To do so, you will need to follow the steps below to perform a reset on the Xbox:

Settings > System > Console info > Reset this Xbox > Reset and keep my games and apps.

Note: The option to reset and keep my games and applications will not delete any of the saved data, that is, you will keep your data, it will only delete or accommodate any corrupt files that are on the system.

If this works for you, let me know, otherwise I will be attentive to continue helping you.

Best regards,
Daniel.

I am having trouble getting a network connection. I am connected to the same router that all my other devices use without problems. My Xbox connects to the wifi but I can't actually load anything (I get "There's a temporary network problem." When trying to load something like gta5.) The weird thing is that Youtube works fine. (Xbox services and all multiplayer features do not work.) I have gone through all my settings and nothing is off or wrong. Don't tell me to restart my router that's not the problem. pls help me

Same here! My Series S keeps disconnecting from my wifi randomly. Its not my router because i have my xbox one right next to my series and its having no problem connecting to my wifi.

I keep having the same issue with the series x wifi just turns off and is unable to find any network at all. I have to restart the series x and it's good for about 5 to 10 minutes then does it all over again its very frustrating