Series S "Installation stopped"

Discus and support Series S "Installation stopped" in XBoX Games and Apps to solve the problem; I've done everything I can think of and have looked all around the internet for solutions to this issue, tried everything, nothing seems to work. The... Discussion in 'XBoX Games and Apps' started by Syan Neko, Jan 23, 2025 at 11:53 AM.

  1. Syan Neko
    Syan Neko Guest

    Series S "Installation stopped"


    I've done everything I can think of and have looked all around the internet for solutions to this issue, tried everything, nothing seems to work. The game gets to a certain point and then stops installing no matter what I do. How do I make it download?

    Here's a list of things I've done to try to solve the issue:

    Uninstalled and resinstalled multiple times and in multiple ways.

    Power cycled the console multiple times.

    Tried different DNS and an alt MAC address.

    Tried wired, wifi, and hotspot connections.

    Reset the console with keep games and apps multiple times.

    Tried downloading through different profiles.

    Contacted support, who told me to reset and when that didn't work, told me to report the issue.

    Reported the issue.

    Nothing I've done has worked. How do I make it work? Am I just never going to be able to download this game?

    :)
     
    Syan Neko, Jan 23, 2025 at 11:53 AM
    #1
  2. Ali sam1 Win User

    Is there a solution for my problem that the installation stops in 2024 or should we buy a ps5?

    I am installing Modern Warfare 3 on the S series, and every time I try to install the game, this problem appears. The installation has stopped. I have tried and tried everything, but there is no result.
  3. foxtaylor Win User

    Installation stopped on series s

    Just wanted to add this issue started for me mid February as of this year. It is now persistent and I cannot download any games as it will just repeat installation stopped.

    I have also done all of the steps listed with no improvement.
  4. Nutgnat Win User

    Installation stopped on series s

    Sorry to hear that. I was in exactly the same predicament as you. Tried everything and nothing worked. Sadly had to wait it out until Microsoft fixed it. There was no official statement for the cause either but it would appear to be Microsoft's problem, not yours. Unfortunately communication isn't great so I would suggest using the report a problem app on your console. Make as much noise as possible on the forums as well. Of course there is the slim possibility it is a console issue but if you are having the exact same problems as we did then that seems less likely. Good luck.
  5. JamieAllen6 Win User

    Installation stopped on series s

    All good here, games I was unable to install are now all good thanks
  6. Kathy A. Win User

    Installation stopped on series s

    Hello,

    I have received good news from Internal Team relayed by my colleagues - this Installation stopped error message for downloading updates from Microsoft Store on Xbox Console has been fixed recently. We greatly appreciate everyone's patience and timely report for this. As we cannot have this investigated without everyone's help.

    It has been recommended to delete any downloads of games that once received this error message. Then you may re download the content, this should work fine as long as you have no network issues.

    Should you still experience same issue? We encourage you to check update for your console and do a power cycle. Kindly download any update of your game/s and if the error message appears prepare to send a report using Xbox Report a Problem app.

    Thank you everyone and we are here when you need us. If you have a different concern kindly create a new thread using this link - Create a new question or start a discussion.

    Kind regards,

Thema:

Series S "Installation stopped"

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