Family Safety - Can't remove member, not in profile

Discus and support Family Safety - Can't remove member, not in profile in XBoX Accessibility to solve the problem; Recently Family Safety started sending me emails about needing to reinstall the program because of changes in Feb of 2024. I have been using Family... Discussion in 'XBoX Accessibility' started by Mark Carson1, Jan 23, 2025 at 5:44 AM.

  1. Mark Carson1
    Mark Carson1 Guest

    Family Safety - Can't remove member, not in profile


    Recently Family Safety started sending me emails about needing to reinstall the program because of changes in Feb of 2024. I have been using Family Safety for several years and my son Ryder (*** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. ***) has been a member; he is 13. When I updated the app on my phone, he is no longer listed as a family member or when I log into the app or family.microsoft.com so I sent him an invite to join the family. When we click on the invitation it says 'you are already a member of a group' and prompts me to remove him from the existing group. Obviously, I can't do this because he no longer shows up in the profile as belonging to my family. I log into family.microsoft.com as him, but when I try and 'leave the group' it gives an error stating he needs to have the family organizer remove him from the group. I am left in a limbo here, I can't see my sons account and he can't leave the group to rejoin.

    This is all further complicated by the fact I have multiple 365 accounts, *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** (work/admin) *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** (personal) and *** Die E-Mail-Adresse wurde aus Datenschutzgründen entfernt. *** (live login). I have tried every combination of three and can't get any of them to work the way I think they should. Any thoughts on this?

    :)
     
    Mark Carson1, Jan 23, 2025 at 5:44 AM
    #1
  2. SatanicoDrCadillac Win User

    Need an absent parent's account.

  3. E0S Win User

    Como quitar el control parental

    https://support.xbox.com/help/family-online-safety/child-accounts/remove-family-member
  4. bowski477 Win User

    how to remove my self from family group i am 19

    Here are the instructions on how to remove someone or remove yourself from a family group https://beta.support.xbox.com/help/family-online-safety/child-accounts/remove-family-member
  5. Ricardo Lechuga Win User

    Family Member Won't Show up in Microsoft Family Group

    That means that a different family organizer added that members and only that family organizer can remove him, this is a safety measure
  6. SatanicoDrCadillac Win User

    I can't access my Xbox account's privacy and online settings

    Hi!

    Maybe this helps

    https://beta.support.xbox.com/help/family-online-safety/child-accounts/remove-family-member
Thema:

Family Safety - Can't remove member, not in profile

Loading...

  1. Family Safety - Can't remove member, not in profile - Similar Threads - Family Safety Can't

  2. Family Safety App update messed up app?

    in XBoX Accessibility
    Family Safety App update messed up app?: Since the family safety update, my sons xbox time is no longer limited. The app has all the correct information and then shows limit reached, but it doesn’t end his screen time. Has this happened...

  3. How to turn off Microsoft Family Safety Emails for requests?

    in XBoX Accessibility
    How to turn off Microsoft Family Safety Emails for requests?: We use Microsoft Family Safety to control screen time and access to various games for our kids (e.g. roblox, Minecraft, etc). I use the MSFS app on my phone to receive and approve requests,...

  4. What has happened to the lock device option on family safety

    in XBoX Accessibility
    What has happened to the lock device option on family safety: Since the recent update, I am unable to find the lock device option that was previously available 3ee563d6-1a4d-4241-9ad5-9ddc6918a28c

  5. Microsoft family safety - update app issue

    in XBoX Accessibility
    Microsoft family safety - update app issue: Hello, since a few days it is not possible to use the app for microsoft family safety on android phone. After starting the app a screen with "App update pending" appears. "You are currently using...

  6. Family Safety app Organizer's email

    in XBoX Accessibility
    Family Safety app Organizer's email: I would like to change my (organizer's) email address in Family Safety app. Please help 82661707-a355-4dfc-9f71-2e35d46b3527

  7. Family safety and content filtering removal

    in XBoX Accessibility
    Family safety and content filtering removal: I am getting frustrated by the ridiculous family safety bs that seems to have randomly gotten on my xbox account. I attempted to download palworld through the xbox app on my PC and I was denied...

  8. Unable to update Family Safety to allow child to add friends in Minecraft (he's playing on...

    in XBoX Rewards & Social
    Unable to update Family Safety to allow child to add friends in Minecraft (he's playing on...: My son is playing Mine Craft on his PC. He's attempting to add friends, but it's saying 'the parent needs to go to Family Safety to enable him to add friends.' I've gone to Microsoft's Family...

  9. How to prevent a child from leaving family safety?

    in XBoX Accessibility
    How to prevent a child from leaving family safety?: My 14 years old is able to leave the family group. How can i prevent it? 9d32f861-e576-4990-a473-f99459314cd1

  10. Netflix on XBox Bypasses Microsoft Family Safety

    in XBoX Games and Apps
    Netflix on XBox Bypasses Microsoft Family Safety: I have our XBox set up so that my son gets a certain amount of screentime a day. It's also configured so that an account must be signed in to access apps. I've tested this out with games and other...