I forgot my email for epic games and it won't allow me to get 2FA

Discus and support I forgot my email for epic games and it won't allow me to get 2FA in XBoX Accessibility to solve the problem; It has me logged in as a different account in epic games and it won't let me change it because I forgot my email how do I recover different account... Discussion in 'XBoX Accessibility' started by James Snapp, Jan 23, 2025.

  1. James Snapp
    James Snapp Guest

    I forgot my email for epic games and it won't allow me to get 2FA


    It has me logged in as a different account in epic games and it won't let me change it because I forgot my email how do I recover different account

    :)
     
    James Snapp, Jan 23, 2025
    #1
  2. Sodangidni Win User

    I forgot my email for epic games and it won't allow me to get 2FA

    Hello, James. I’m Arturo, a community user like you (not Microsoft), and I’ll be glad to provide some guidance with your inquiry today.

    I’m sorry to hear you forget the email address of an Epic Games account.

    IMPORTANT: Please don't share personal information, including email addresses, gamertags, etc.

    As community users like you, we are not able to enter or check information, and everything we comment can be seen by anyone on the internet. Doing so may expose your data.

    That being said, if you are not able to recover your Epic account in the usual ways, you may want to contact Epic Games support to review the options you may have:
    https://www.epicgames.com/help/contact-us

    However, if you lost access to your Microsoft/Xbox account as well, please let me know.

    Furthermore, I take this opportunity to let you know that it is not possible to unlink an Epic account from your Microsoft account, check the email address of the Epic account you linked, etc.

    Regards,

    Arturo.

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.
  3. KHAOS AGEN7 Win User

    Booster Map Pack

    same problem here with my second GT,it won't allow me to play.tired of EPIC and MS's bull****s.such a broken game.
  4. XBF Diego M Win User

    I need to change my epic account email

    Hi l2Where,

    Thank you for posting on the Xbox forums. Forgotten Epic Account emails would need to be handled by Epic Games Customer service. We cannot help with recovering an Epic Games account on the Xbox forums. However, you can sign in to your Epic Account
    online to enable 2FA with your Xbox Account if you have them linked. Without your Xbox account being linked, you would not be able to log in to enable 2FA since you do not know the email you used to sign up for an Epic Games account.

    To log in to your Epic Account online using your Xbox profile, go to the following link https://www.epicgames.com/fortnite/en-US. Then click on Sign in at the top right
    corner of the page and select Yes when asked if you already play Fortnite. It will then ask you to choose your platform, select Xbox and type in your Microsoft account credentials associated with your Xbox profile. If already linked, then you should be in
    the home page of your Epic games account. If not linked, you will need to allow Epic Games access to your Microsoft account to complete the linking of accounts. Once logged in, you can enable 2FA under the Account settings of your Epic account home page.

    I hope this helps!
  5. Cwk_93 Win User

    Unlinking Epic Games account from my Xbox account

    I set the account up years ago through my xbox, I've never been asked to set up 2fa on there, in fact I have never received an email from them and I have used the same email for the past 15 years.

    It seems they have linked their PSN account to that Epic Games account also, which is how they are accessing the data.

    Regardless of any 2fa, I have more than provided ample evidence to prove to be the owner of the account.
  6. Ricardo Lechuga Win User

    epic games 2fa

    Hi Soadr! My name is Ricardo an independent advisor ready to help you with this situation!

    You have to contact support about this as this is a security protocol on the epic side, it's not the two step verification from Microsoft
Thema:

I forgot my email for epic games and it won't allow me to get 2FA

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