Game Pass Tab on Xbox series X

Nashaun Kenney · Jan 23, 2025 at 4:32 AM

Hello, having an irritating problem on my xbox series x.

When i selected the "Game Pass" icon on my home screen on my xbox series x it says

"Go to the Microsoft Store

Sorry, we can't show Game Pass games right now."

If i go to "Show All" from the game pass screen it takes me to game pass games, but not the actual Game Pass setup screen. Please help with a fix.

Thank you for your time.

:)

Rodrigo Oliver

Hi Nashaun, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, reset your console.

Before you continue, make sure you've got the account sign-in information. You'll need it to log back into your console after the reset.

You can follow these steps:

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

Let me know if it works!

Source:

https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults

enad2k

Hi,

Thank you for affirming, it's not just me.

Same deal. I upgraded from the original Xbox One to a Series X. I could manage games from both the Xbox app and Game Pass app to my original Xbox One. I put my Series X into service on 1/28/21. Apparently ,from what I have seen there must have been app updates to the Game Pass app.

Now as you said, I cannot manage or install Game Pass apps remotely from the Game Pass app to the Series X. However, it looks like the Xbox App can manage the Series X.

I also factory reset the original Xbox One and packed it up. I also removed my original Xbox One from the Devices tab on my account.microsoft.com page and made sure my Series X was set as my home xbox.

Pretty confident that this is not me nor you.

Figured I would mention I have the same issue and hope they fix it soon.

For what it is worth, you can filter games in the Xbox app on your phone to show Game Pass games along with optimized for SeriesX|S and platform as Xbox One. Then you can at least see the Game Pass games in the Xbox app and remote install them that way as a work around.

Garrick Beatrice

Pc game pass and the xbox series x/s

MrNase

Same here (Germany, Xbox Series X, Game Pass Ultimate).

I have downloaded the Game Pass iOS app which allows me to select on which Xbox (One X or Series X) I want to install the game on but it fails with "Es ist ein Problem aufgetreten" (An Error occurred).

XBF Ihssane Z

Unfortunately Game Pass is only available for the Xbox One and Xbox series X|S.

Game Pass Tab on Xbox series X