Xbox Gamer Picture Changed out of nowhere and Recent Log-In and Activity is Missing.

Discus and support Xbox Gamer Picture Changed out of nowhere and Recent Log-In and Activity is Missing. in XBoX Accessibility to solve the problem; Hi everyone, I was wondering whether anyone else has experienced the following and can give me some pointers on what to do next. When I turned on... Discussion in 'XBoX Accessibility' started by Lou8‘3sq, Jan 23, 2025 at 4:03 AM.

  1. Lou8‘3sq
    Lou8‘3sq Guest

    Xbox Gamer Picture Changed out of nowhere and Recent Log-In and Activity is Missing.


    Hi everyone,

    I was wondering whether anyone else has experienced the following and can give me some pointers on what to do next.

    When I turned on my Xbox an hour ago I saw that my gamer profile pic changed from the one I had to a completely different one. So, I checked my activity and recent log in and saw that any log-in before today is not showing up and the last two days of activity are missing.

    Also, I've had two scam calls today: supposedly from PayPal informing me of a large sum being deducted from my account and needing further information. I ended the call immediately, but it's still kind of freaky in combination with the above.

    Has anyone any experience with this or an idea whether it could just be a glitch, or worse, a hack?



    I'm grateful for any help!

    Thank you and have a nice day!

    :)
     
  2. Rodrigo Oliver Win User

    Xbox Gamer Picture Changed out of nowhere and Recent Log-In and Activity is Missing.

    Hi Lou8‘3sq, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

    I am sorry to hear that.

    This does not seem like a normal situation.

    I recommend that you reset your password and create a strong one (there are some applications and websites that help you create a random strong password) and enable the 2FA using the Microsoft Authenticator

    You can find a very good guide on how to make your account secure on this Microsoft Page:

    https://support.microsoft.com/accou...d-secure-628538c2-7006-33bb-5ef4-c917657362b9

    Strong Password Generator: https://www.lastpass.com/features/password-generator#generatorTool

    Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

    I hope this helps.
  3. Mister Gwyther Win User

    My Recent Activity Missing Game Pictures

    Thanks for the image Gazza! So, for some troubleshooting, can you try clearing your browser's cookies and cache and reload the page. If that has no effect, try a different browser.

    Also, does this happen for anyone else who logs in at your home on your network, or just for your profile? Does this happen for the same games each time, or does it seem to fluctuate? Let us know, thanks!
  4. GazzaAwesome Win User

    My Recent Activity Missing Game Pictures

    No, I cannot click the insert button. I can hover over the button and it tells me that its Insert Picture, but it will not let me select it.
  5. Miss Kleo Win User

    My Recent Activity Missing Game Pictures

    Hey GazzaAwesome! When you click to add the picture do you ever see a pop up window? When you do, do you change the height and width to allow, say, 1000? If you don't change those settings this would prevent you from inserting a picture. Give that a shot
    and if you still can't we'll figure something else out. :)
  6. GazzaAwesome Win User

    My Recent Activity Missing Game Pictures

    Nope, that didnt work either.
Thema:

Xbox Gamer Picture Changed out of nowhere and Recent Log-In and Activity is Missing.

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