If i restore factory defaults with out keeping games on my xbox, can i sign in to get it back?

Discus and support If i restore factory defaults with out keeping games on my xbox, can i sign in to get it back? in XBoX Accessibility to solve the problem; So my xbox is in an update loop, meaning that every time i turn it on, it says it’s updating. But after a minute , it says something went wrong. Ive... Discussion in 'XBoX Accessibility' started by Luke Sastre, Jan 23, 2025 at 3:53 AM.

  1. Luke Sastre
    Luke Sastre Guest

    If i restore factory defaults with out keeping games on my xbox, can i sign in to get it back?


    So my xbox is in an update loop, meaning that every time i turn it on, it says it’s updating. But after a minute , it says something went wrong. Ive tried everything except restore factory defaults. Im afriad that if i do that. All the games and my gamepass wont be restorable. And please, i need replys like, now. So please help.

    :)
     
  2. - AJ - Win User

    If i restore factory defaults with out keeping games on my xbox, can i sign in to get it back?

    Hi, Luke! Thank you for reaching out.
    I’m AJ, an Independent Advisor for the Xbox Community.
    I’m sorry you are experiencing issues with your console.

    Resetting your console to factory settings won’t have an impact on your games or subscriptions as long as you are able to sign back into the account you used to purchase them. Please note that performing a factory reset will remove all accounts from your console, so it’s important you know the login information for each of them.

    Regarding your console's update problem:

    - May I ask which Xbox model you are using?

    - Is your console enrolled in the Xbox Insider program?

    - Do you have any external storage units plugged into your console?

    - Have you already tried performing an offline system update?

    I'll be looking forward to your reply.
    Best regards.
  3. OndoyBahista Win User

    "Couldn't save your changes" Home Xbox

    I believe that there is currently a known issue about My Home Xbox settings.

    You can try to restore your console back to factory defaults (Keep My Games and Apps) as a workaround. It worked for some.

    https://support.xbox.com/xbox-one/console/reset-console-to-factory-defaults
  4. Raging Canasian Win User

    connection problems

    ok so i found somewhat of a solution, i have to sign out of xbox live and then sign in as i am starting up a game, i get disconnected from my internet when i go to the dashboard, so should i just restore to the factory default or something else
  5. EggsBoxJuan Win User

    General issues since last 2 updates

    Hi, it may be there is some corrupted data, a factory restore can often fix that problem, be sure to select the option to keep your games & apps though.

    support.xbox.com/.../reset-console-to-factory-defaults

    You will need to add any accounts back to the Xbox after doing the restore.
  6. EggsBoxJuan Win User

    Digitally downloaded games "taking too long to load" GTA V not even downloading.

    Hi, the first thing I would suggest is to sign out of and back into your account on the Xbox, if that doesn't help try removing and adding your account back to the Xbox.

    The next thing I would try is to eject any disc that is in the drive, press and hold the power button on the Xbox for 10 seconds, the Xbox will power off, disconnect the power supply from the mains power outlet for around 5 minutes, reconnect the power supply
    and power the Xbox on and try the games again.

    Should that not help then a factory restore using the option to keep your games & apps would be the next step. Worst case scenario would be a full factory restore but try the option to keep your games & apps first.

    support.xbox.com/.../reset-console-to-factory-defaults

    Looking at this part of your question "When I try to re-download I receive and error with a message about the game/files being corrupt and that I should re-install the game. "

    I would say the factory restore option would be the best option.
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If i restore factory defaults with out keeping games on my xbox, can i sign in to get it back?

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