Parental passcode doesnt show up on microsoft.com/devices Xbox 360

Hello, to reset your xbox 360 parental passcode first sign in to your Microsoft account at devices, then locate your registered Xbox 360 device, then select more actions, then select reset passcode, and finally follow the instructions on screen to reset
your passcode. Good luck and I hope this helps you out.

Hi, I hope you're doing great out there. I am an Independent advisor and I am here to help you in regard to your concern.

According to Xbox support:

"If you have forgotten your passcode for your Xbox 360, you can reset it by answering the passcode question you created when you set up parental controls."

If you have also forgotten the passcode questions you can follow the steps below:

"1. Sign in to your Microsoft account and go to the Devices tab. - https://account.microsoft.com/devices.

2. Locate your registered Xbox 360 console and select Show Details.

3. Select Manage, select Reset passcode and then follow the instructions to reset your pass code."

For your reference, you can check this link: https://support.xbox.com/en-US/help/xbox-360/se...

Hi Eric,

Thank you for coming to the forums, I'd be happy to help!

Are you referring to a parental passcode on the Xbox 360? Is this a used Xbox that you got from somebody else? It's common that a used Xbox 360 will still have the parental passcode on since it's easy to sell an old Xbox 360 without resetting the passcode.

You can reset the parental passcode online from the
devices section of your Microsoft Account. You first need to register the console then select
More actions, select Reset passcode, and then follow the instructions to reset your pass code. Follow this article for help:

https://support.xbox.com/en-US/xbox-360/security/forgotten-parental-controls-pass-code

If that is not what the issue is then can you explain the issue with some more details so we can better assist you?

If you are talking about parental passcode reset, you need to go here
https://account.microsoft.com/devices/ select the Xbox 360, then wait till the page loads, and under the console picture, select manage, and then reset passcode.

To reset your xbox 360's parental passcode please go here:
https://support.microsoft.com/devices and register your device via serial number on the back of the console (on a sticker) and then on the devices page with your device listed, select More actions, select Reset passcode, and then follow the instructions
to reset your passcode. You will be presented with two button combination sequences on the website that must be entered on your console while on the following page: Settings > System > Console Settings > Console Info. This will reset your console and the family
passcode but will not erase profiles, games or game saves, but will require some settings to be entered again.

https://support.xbox.com/xbox-360/security/forgotten-parental-controls-pass-code