How can I get xbox to take action on a racial discrimination slur?

Discus and support How can I get xbox to take action on a racial discrimination slur? in XBoX Accessibility to solve the problem; The past week, I have been racially abused twice for being a certain nationality, and proud. I have attempted always to have this reviewed. I am Welsh,... Discussion in 'XBoX Accessibility' started by DavidParry9, Jan 22, 2025.

  1. DavidParry9
    DavidParry9 Guest

    How can I get xbox to take action on a racial discrimination slur?


    The past week, I have been racially abused twice for being a certain nationality, and proud. I have attempted always to have this reviewed. I am Welsh, and it’s well known to be notaurious for their sheep. However being abused by vile language in the community is not on. In 2013 a man was charged with such offence in the UK. Why won’t microsoft take action?

    https://www.thetimes.co.uk/article/man-fined-for-racial-insult-against-welsh-vclzb2lgq5s

    Here is the article on the discrimination verdict.

    Many thanks

    :)
     
    DavidParry9, Jan 22, 2025
    #1
  2. Hoskayra Win User

    How can I get xbox to take action on a racial discrimination slur?

    Hello DavidParry9, my name is Oskayra, and I will be happy to help you.

    Beforehand, it is important that you keep in mind that this is a public community forum, so we are players like you, we are not employees of Microsoft or Xbox, so we do not have access to any user account or check anything from the forum. All users help each other with common problems.

    I'm very sorry for the problem you're going through. I was researching Xbox Support and found this article (https://support.xbox.com/help/family-online-safety/enforcement/file-a-complaint)">https://support.xbox.com/help/family-online-safety/enforcement/file-a-complaint) that shows how Report a player by following these steps:

    To report a player who behaved inappropriately or posted inappropriate content:

    1. Press the Xbox  button on your controller to open the guide, go to Contacts, and do any of the following to find the player you want to report:

    2. If the player is a friend, select Friends and then their gamertag.

    3. If the player is not a friend, select Recently Played With or Find Someone and type the player's gamertag to search for them. Once you find the player, select their gamertag.

    4. In the player's profile, select Report or Block, and then select Report.

    5. Choose your category and the reason for the report. Be sure to choose the most accurate category, as this detail is important to ensure Xbox Security can properly investigate the issue.

    6. Select Add comment to provide more information, then select Submit.

    https://www.xbox.com/legal/community-standards#reporting

    Information Source (Credits): https://support.xbox.com/help/family-online-safety/enforcement/file-a-complaint

    Thank you for your patience, I hope everything can be resolved. I will be attentive to your response. Blessings.

    Sincerely,
    Oskayra.
  3. Smwutches Win User

    Why do some people get banned for minor infractions but people who use racial slurs don't even get touched?

    The enforcement team does not use the forums. Racial slurs are a violation of the code of conduct, so as long as you have reported those people, the enforcement team will investigate them as well and take the appropriate action.
  4. ngocphi Win User

    Gamertag

    Racial slurs arent allowed

    Fyi you can still submit a case review but racials slurs are a clear violation of the terms of use and they have zero tolerance for them
  5. Daft Badger Win User

    Xbox Live Enforcement Team

    ^^ How do you know they weren't issued a suspension? You won't be told the outcome of your reports.

    Sometimes you may get a message thanking you if action is taken due to a report you've filed but it's very rare.

    Racial slurs are not tolerated on xbox live.Another thing to remember is that reports take time to be investigated so bans/suspensions aren't instant & if someone is reported for "ingame chat" then they have to be caught in the act.
  6. Xodus03 Win User

    My Gamer tag was forced changed.

    @Larcelot - The word in question was never used as a racial slur, it was variations of the word. Just like variations of the word Chinese/China for another particular racial slur. The word in question (Also translated to black in spanish), is but a non-offensive
    form of classification of skin tone. I mentioned before it would be the equivalent to saying the word "Caucasian" is a racial slur and should be banned from xbox gamertags, messages and chats.
Thema:

How can I get xbox to take action on a racial discrimination slur?

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