TV screen flickering after using Xbox cloud gaming on Samsung TV.

Kevin Lock · Jan 22, 2025 at 5:42 PM

Samsung TV screen flickers after turning TV off after using cloud gaming. Have yo reset the TV every time to fix it.

:)

Rodrigo Oliver

Hi Kevin, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Is this only happening after using the Xbox app?

I recommend you contact Samsung Support.

https://www.samsung.com/br/support/

I hope this helps.

Havoc AC

Hi there,

i have the same problem. Tv is a Samsung UE55MU7009. Screen keeps flickering if HDMI UHD Color mode is activated.

Havoc AC

Hi there,

i have the same problem. Tv is a Samsung UE55MU7009. Screen keeps flickering if HDMI UHD Color mode is activated.

Rodrigo Oliver

Hi Sinxsia, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Using the App shouldn't cause this. Does it only happen after you use it?

You can restore the TV settings.

Go to Settings > Support > Service > Self Diagnosis > Restore Smart Hub > Settings > Enter the default PIN (0000)

To complete the reset, select OK. Your TV will restart automatically.

Let me know if it works!

Hamchunk

I have a Samsung TV but I experienced screen flickering with my set as well. Switching ports and cables did not help but what did was to make sure that the TV was on before the xbox. Once I turned the setting off in the xbox to power on and off my TV I
haven't had the problem any more.

TV screen flickering after using Xbox cloud gaming on Samsung TV.