Need help with Elden Ring failing to load save data

Hi there,

Apologies for the late reply to this. Unfortunately, none of these methods fixed my issue. Do you have any other recommendations?

Hello Alec, this is Manuela. I'm an Independent Advisor and community user like you, ready to assist with this.
Not a Microsoft employee.

I understand you’re having some trouble when trying to retrieve your saved progress in Elden ring. Let’s try to sort this out.

However, before that, I would like to ask:

Are you playing on PC or Xbox consoles?
What procedures you tried to fix this issue prior to your post creation?

I'm playing on a Xbox Series X and I've tried restarting the game numerous times, restarting and power cycling my console multiple times and even uninstalling and re-installing the game.

Hope this can help.

Hello Alec, thanks for the additional information. Please try connecting your Xbox console to a different Wi-Fi network, like a mobile hotspot.

In addition, I can suggest you some possible solutions:

A. Go to Console Settings > Network settings > Advanced > DNS > Manual
Use the next address as the primary 1.1.1.1 and 1.0.0.1 as the secondary.

Restart your console and try accessing to the affected websites.
You may also want to try with 8.8.8.8 as the primary and 8.8.4.4 as the secondary address.

B. Go to Console Settings > Network config > Advanced Settings > Alternate MAC Address > Clear
Restart the console and verify if you can access now to the affected sites.

So there is something that i can do to let elden ring load my save file?