Minecraft item cape code redeemed on Microsoft and accepted but isn't appearing on my account

Discus and support Minecraft item cape code redeemed on Microsoft and accepted but isn't appearing on my account in XBoX on Windows to solve the problem; As the questions states, I got a code on Twitch for a Minecraft Cape and I redeemed it on the Microsoft website. I still have the order history that... Discussion in 'XBoX on Windows' started by Luna Cryptid, Jun 21, 2024.

  1. Luna Cryptid
    Luna Cryptid Guest

    Minecraft item cape code redeemed on Microsoft and accepted but isn't appearing on my account


    As the questions states, I got a code on Twitch for a Minecraft Cape and I redeemed it on the Microsoft website. I still have the order history that says it is confirmed, but I never got the cape. I realized later that there is a section on the Minecraft website where you were meant to put the code, but I cannot use the code now as it says it is used. Which is was, by me, on the Microsoft account that is connected to my Minecraft account. Is there anyway I can get this cape to actually appear onto my Minecraft account?

    :)
     
    Luna Cryptid, Jun 21, 2024
    #1
  2. Gerardo CG Win User

    Minecraft item cape code redeemed on Microsoft and accepted but isn't appearing on my account

    Hello again Luna.

    At the moment, the cape is only available in Minecraft Bedrock Edition, and it will be reflected in Minecraft Java Edition until July 8th, as you can confirm for yourself through the following link:

    https://www.minecraft.net/article/minecraft-turning-15

    [​IMG]

    I hope this helps and if you have further questions please let me know.

    Kind regards,
    Gerardo.
  3. Gerardo CG Win User

    Minecraft item cape code redeemed on Microsoft and accepted but isn't appearing on my account

    Hi there Luna, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

    Just to confirm, are you trying to find/use the cape in Minecraft: Java Edition?

    I'll be looking forward to your reply.

    Kind regards,
    Gerardo.
  4. Luna Cryptid Win User

    Minecraft item cape code redeemed on Microsoft and accepted but isn't appearing on my account

    Yes, when I check where they usually are in the launcher it isn't there. But it does say it is a confirmed purchase on my Microsoft which again is link to my Minecraft Java account.
  5. SmartLace1968 Win User

    Menace cape

    Hi there! This is Virginia O.

    I understand that you are experiencing issues with getting your Menace Cape.

    I apologize for the inconvenienced this has caused you. I will do my best to help you.

    The Menace Cape should first appear in the Bedrock Edition dressing room.

    Kindly double-check that you're logged into the correct Microsoft account where you redeemed the cape because if you're using a different account in the Minecraft Launcher, the cape won't appear.

    And then close and reopen the Minecraft Launcher to refresh your account and sync any redeemed items.

    To set your expectation properly, it can take up to 72 hours for it to show up in your Minecraft account. Please know that this delay is normal and caused by server-side processing.

    Thank you for your cooperation.
  6. Alvaro A- Win User

    My Minecraft Java Home and Menace capes are STILL not in my account.

    Hi Attackeh,

    Thank you for posting in Microsoft Xbox Community. I understand that you redeemed a Minecraft cape and it's not yet showing in your inventory.

    Minecraft events and promotions often award capes that you can equip on your character to show your participation. After a cape is granted or you redeem a code, it appears in the dressing room of your Minecraft: Bedrock Edition profile. Capes are often granted to Minecraft: Java Edition profiles at a later date only after participation ends.

    If you want to receive your cape on your Minecraft: Java Edition profile sooner, you can try to activate it by signing into Minecraft: Bedrock Edition. Here’s how:

    Wait for notification that your cape was granted or redeem your code.

    Start the Minecraft Launcher.

    Sign into the Launcher using the Microsoft account you use to play Minecraft.

    Start the latest release of Minecraft: Bedrock Edition.

    Select Dressing Room and locate your item in the appropriate section.

    Exit Minecraft: Bedrock Edition after you verified that your item is available in the Dressing Room.

    Sign out of the Minecraft Launcher and close the application.

    Restart the Minecraft Launcher and sign in again with the same Microsoft account.

    Select Minecraft: Java Edition in the Launcher.

    Select Skins.

    Highlight the skin you are currently using.

    Click … and select Edit.

    Click your cape and select Save & Use.

    It is important that you sign out and restart to make sure Minecraft: Java edition reconnects and finds your cape. If the process above doesn't work, you may need to wait until the official Minecraft: Java Edition cape grant after the event or promotion end date.

    Regards,

    Alvaro
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Minecraft item cape code redeemed on Microsoft and accepted but isn't appearing on my account

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