I can't connect to Mojang servers in Minecraft Dungeons

Hi 💙💛W.D. M, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, change your connection DNS.

ON PS5:

Go to Settings > Select Network > Select Settings > Select Set Up Internet Connection > Find your Connection > Press Options Button > Select Advanced > Select DNS Settings > Select Manual

Input these:

Primary: 8.8.8.8

Secondary: 8.8.4.4

If it still does not work, please, if you know how to do it, make a Wi-Fi hotspot router on your phone and connect to it.

That way we can isolate the issue, by testing another internet connection, using your mobile data plan.

I hope this helps.

The problem is, I still can't open the one through the mojang launcher...

When I click "Minecraft Dungeons" through the Minecraft launcher, it still makes me open up my microsoft account... and the game was purchased through the Mojang account... So when I try that, it stills directs me to buy the game.

I'm just a bit confused as to how this works and it appears I'm not the only one...

Thanks,

Have you checked your connection? You might also want to contact Mojang, the makers of this game about it. The servers for Minecraft is apart from the Xbox server.

Yep, Mojang is one of the rare Microsoft studios that doesn't support Xbox Play Anywhere. Same thing for the new Minecraft Dungeons game, unfortunately :/

The thing is, you do not actually use a mojang account to play minecraft dungeons, instead you'll use a microsoft account, but I don't believe you can transfer progress between the microsoft store and the dungeons launcher editions.

I recommend keeping the version out of the microsoft store instead.