my chat mixer says use your headset or other device to change the volume when my headset is...

Hi Georges C, Thanks for getting back to me. I have already done a cache cleanup and still has not fixed the problem. My headset format is set on “stereo uncompressed”.

Also when I press the Xbox button and go down to the bottom right to Audio & music it’s greyed out and says ! “ Use your headset or other devices to change volume”. I can see my headset volume half way but the other two - headset chat mixer and Mic monitoring are turned all the way down and won’t allow me to turn them up.

Hello Benbo, sorry to hear you're having trouble with your headset.

It sounds like your headset has a separate volume and chat mixer. One of the volumes that you've turned all the way up is the mixer and should be to at least the half way point in order to hear both the chat and game.

I had this exact same problem for a bit with one of my headsets and that was the the problem

The headset chat mixer has nothing to do with the Mixer streaming platform. It is a standalone app which is used to higher or lower the volume of your headset, and also to higher or lower the microphone and voice of your friends.

Hi Tyler,

Thank you for posting in Microsoft Xbox Community. I understand that you're having issues with your headset. For us to isolate your issue, please provide the exact headset model that you are using. If it's compatible with other devices, please try to use your headset as well to confirm if the issue is not related to your headset.

Please check if your slider is configured properly. To do this, press the Xbox button on the controller to open the menu. Select the Audio icon to modify the settings. On the next page, you can find three options: Headset volume, Headset chat mixer, and Mic monitoring. Make sure to set the Headset chat mixer to 40-60%.

Keep me posted. Thank you

Regards,

Alvaro

Chat mixer is on "reduced sounda bt 50%" party chat output is headset

Change volume by voice is on 3 steps

And the only sound that goes through when im streaming or recording a clip is just my voice thats it