Microsoft Solitaire Collection won’t sign in on iPad

Hello again EthanChai1. I'm glad to read that the issue has been solved!

Kind regards,
Gerardo.

Hi there EthanChai1, my name is Gerardo, and I'm an Xbox player. I'll be happy to assist you with any questions or concerns you may have.

If you're experiencing this issue with the Microsoft Solitaire Collection, then it will be necessary for you to contact the Microsoft Casual Games Support team, as they are responsible for investigating and resolving errors related to such games.

You can contact them through the following link:

https://microsoftcasualgames.zendesk.com/hc/requests/new

Please keep in mind that in this public forum, we are just fellow players like you, trying to help other players with our best intentions.

I appreciate your understanding and I wish you good luck!

Kind regards,
Gerardo.

Well, I uninstalled and reinstalled the app from the App Store and now it's working again!

My internet is working fine and all other internet related functions on my ipad are working fine. Microsoft solitaire collection just does not see the internet for the challenges.

Hi Sumio,

Thanks for coming to the forums. We understand have question on how to sign out of the Microsoft Solitaire collection. To do this all you need to do is sign out of the Xbox companion app. This will automatically sign you out of the Microsoft solitaire Collection.

Hope this helps.

Brad