I just got my statement from Barclays Bank, but I haven’t gotten my physical card yet..?

Deano Depauw · May 27, 2024

waiting 2 weeks for my physical card to arrive for my Xbox Mastercard but I just got my statement back and I owe money. I can’t even log into my Barclays account cause I need the Xbox Mastercard number on the card and it’s missing or stolen. Now I’m gonna be late on paying my bill….i feel like this credit card thing is a scam…. Like why would they do this to me…. <removed - COC violation> I don’t even have my physical card yet …..

:)

The_Last_DJ

Hello Deano D! I'm Kris and I'd be happy to help you with your question.

Sorry to hear you have not got your card yet. It won't be a scam but it will be down to Barclays who issue the card as they are the financial institution. I would suggest contacting Barclays to ask where the card is.

SwordofWhedon

You need to call their support. Microsoft has no involvement beyond the offer. Just like any other branded credit card

The_Last_DJ

Depends how they sent it but they should at least know when it was sent and when it should have been there. The bank would reissue a card if its possibly stolen or lost.

Deano Depauw

Would they be able to track where my card is cause I’ve been going to my mailbox for the past 16 days and have not gotten anything that would say Mastercard or from Xbox. Would they get me a new card that I can pay my credit back with. I’m just really trying to pay it back asap

Saberawx

I have a card and i redeemed it to buy xbox gold I refunded the card and got the money back i havent gotten the money to my bank accoynt yet but I got the $10 back to the card but it wont let me use it

I just got my statement from Barclays Bank, but I haven’t gotten my physical card yet..?