can't redeem twitch Minecraft cape

Hi MolecularKey69, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to contact Support.

I kindly ask you to speak with Minecraft Support.

Please enter this link:

https://help.minecraft.net/hc/request/new

I hope this helps.

Hi there! This is Virginia O.

I understand that you are experiencing issues getting the TikTok cape you redeemed on your Minecraft account.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Kindly double-check that you're logged into the same Microsoft account where you redeemed the codes. If incase you're using a different account in the Launcher, the capes won't appear.

Please make sure as well that you're using the correct edition of Minecraft. The TikTok and Twitch capes are currently available for the Bedrock Edition, with availability for the Java Edition expected later.

And to give you a heads up, it can take up to 72 hours for redeemed capes to appear in the Minecraft Launcher. This delayed is caused by server-side processing.

Thank you for your cooperation.

As stated on the Minecraft website, the capes are not available for Java Edition yet.

"Both the Twitch and TikTok capes are available for Bedrock Edition now, and will be in Java Edition by July 8. "

Thanks,
Kyle

i was trying to get the minecraft twitch cape and i used the code and accidentally refund the code can i unrefund the code if i can't do that can i use

my brother code on the refund account

Hi Rafi. My name is Kyle and I'm an independent advisor.

Thank you for posting on the Xbox Communities Forum. I'm sorry you are experiencing issues redeeming your Minecraft Twitch Cape code. As Twitch supplied your code, you may contact their support to get a replacement code: https://help.twitch.tv/s/contactsupport

Thanks,
Kyle