0x80860010 while loging in

Hi HidaYasu, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, first, check your time settings, and set it to automatic.

Press the Windows Key + X > Settings > Time & language > Date & time > Enable "Set Timezone Automatically" and "Set Time Automatically".

Afterward, make sure your Windows is updated:

https://support.microsoft.com/windo...eshooter-19bc41ca-ad72-ae67-af3c-89ce169755dd

Then, reset the Microsoft Store:

Press the Windows Key + R

Type WSReset.exe and press Enter.

Next, please, download the Gaming Services Repair tool: https://aka.ms/GamingRepairTool

Once downloaded, execute the file by right-clicking on it and selecting Run as Administrator.

Follow the prompts and check if the issue was resolved.

Moving on from there, reset your network settings:

Please, follow these steps:

Press Windows Key + X > Settings > Network & Internet > Advanced Network Settings > Network Reset > Reset Now.

If it still does not work, we can try to register the apps again.

Press the Windows Key + X on your Keyboard and Select "PowerShell (Administrator)" from the menu and confirm it by clicking "Yes".

Once the terminal Window is open, copy the command below and paste it on the Window, then press ENTER. (Select the Text and press CTRL Key + C then switch to the terminal Window and press CTRL Key + V)

Get-AppXPackage *WindowsStore* -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_. InstallLocation)\AppXManifest.xml"}



Once it's complete, restart your PC and launch the app again.

Let me know if it works!

Source:

https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool

try loging of an log backin after a while

SIM, REMOVI MINHA CONTA, MAS AGORA NÃO CONSIGO ADICIONA-LA DE VOLTA... FICA A MENSAGEM DE ERRO "0X80860010

Translation:

YES, REMOVI MY ACCOUNT BUT NOW I CAN NOT ADD IT BACK ... IT IS THE MESSAGE OF ERROR "0X80860010

Please follow the methods below:

Method 1:

Reset the Store.

I request you to follow the steps below to reset the Windows store:

1. Press the “Windows Key” + “R”
   
2. Type: WSReset.exe and press “Enter”. The command console and store will appear and it will be blank, let it do it's thing.
   
3. Restart the computer and check.
   

Method 2:

1. Go to Start and type Troubleshoot

2. Click Troubleshoot

3. Scroll to the bottom and "troubleshoot windows store apps"

Method 3:

You may try to create a new user account and check if it fixes the issue. Refer to the steps below to create a new User Account:

1. Go to Start menu and then click on Settings (cog wheel).
2. Choose Accounts and then select Other User Accounts towards the left.
3. Select Add an Account.
4. Enter a user name and press Next.
5. Click on Finish.
6. Sign out from the current Account and Log into the new account.
7. Check if issue persists.

Found this online and it resolved the problem https://answers.microsoft.com/en-us/windows/forum/windows_10-windows_store/error-code-0x80860010-on-...