I would like to know how to bar unauthorized charges made to my credit card for xbox games...

Hi Letha, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

In this situation, the best course of action is to contact Support.

Please enter this link:

https://support.microsoft.com/home/contact

Then, follow these steps:

Type in your query: "Unauthorized payment"

Click on Get Help.

Scroll down the page and click on Contact Support.

Select your "Other Products" and "Billing and payment updates" > Confirm.

Select "Chat with a support agent in your web browser" > Confirm > Start Chat.



I hope this helps.

Hi and thanks for reaching out. I hope you’re doing well. I'm an Independent Advisor and a Microsoft user like you and I'll be happy to help you.

I'm sorry to hear about what happened. It's possible that you have been the victim of credit card fraud. This means that someone has obtained your credit card information and used it to make unauthorized charges to your account. I would recommend contacting your bank or credit card company as soon as possible to report the unauthorized charge and request that they investigate the matter. They may be able to refund the charge and help you to prevent any further unauthorized charges from occurring. It's also a good idea to check your credit card statements carefully in the future to ensure that all charges are legitimate.

You can contact your credit card company and explain the situation to them and they will initiate a credit card number change to prevent unauthorized charges to your account. Alternatively if you have set up that you need to authorize a purchase that incurs
a charge before they are completed then you shouldn't need to worry. Just monitor your credit card and if an unauthorized charge occurs then you can contact your credit card company to have it reversed. Most credit card companies allow you dispute a charge
that was not made by you within a certain timeframe. So as long as you monitor it you won't be held responsible if a charge does indeed occur.

I agree. That was my issue --- fraudulent charges on the credit card. I contacted the credit card company, and they addressed the problem. Unauthorized charges and a compromised card number may be what happened in your situation, too.

No one has access to my card other than myself. The card is less than two years old and only one account is, or has ever been, associated with it. The console has not been in for service since the card has been used for my XBL account.

Charges were made and credited back to the card that is associated with my XBL account, and on the same day more charges were made to the same card for a different XBL account. I assume whoever made and corrected the first unauthorized charge to my account
made the second error, but that is only speculation.