non-party audio coming through tv, despite “mute speaker audio when headset attached” turned on

Hello there Kai, if you have a tv + speakers and want to use a headset instead you simply need to go to settings > volume & audio output > hdmi audio > headset format. If that does not sork you can go into additional options and check the ‘’mute speaker audio when headset attached’’ and party output to headset instead of speakers.

Hope you have an amazing rest of your day!

Best regards

Defty

If using headset for game audio and chat, mute the TV or any device your game and chat audio is coming through and make sure 'chat' is set to output through headset only. If you have your tv volume up in the background while you're on the headset there
will probably be echoing especially if you have your party audio set to output through your TV.

Hi there! This is Virginia O.

I understand that you want to chat through the headset and game audio should be on the speakers.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please access audio settings by pressing the Xbox button on your controller to open the guide. Navigate to Profile & System > Settings > General > Volume & Audio Output.

Under the Volume section, look for Party Chat Output.

Select Headset for party chat audio to come through your headset only.

And for the game audio output. Make sure that your Audio Setup is configured to output game audio through your TV speakers. You might need to select the appropriate audio format under Speaker Audio (e.g., Stereo Uncompressed).

Next is to go to Discord audio settings. In the Discord app on your Xbox, check if there are any specific audio settings that allow you to route voice chat separately.

Once everything is done, start a game and join a Discord voice chat to confirm that party chat is coming through your headset and game audio is playing through your TV speakers.

Thank you for your cooperation.

When you plug a headset into the controller, it doesn't automatically mute the TV speakers. Both audio sources (headset, TV speakers) continue to play. You may have had the TV muted or HDMI/Optical audio disabled while you were using the headset and troubleshooting
your audio.

Here are some relevant support articles you can read:

• Troubleshoot sound on your Xbox One console
• Choosing speaker audio settings on Xbox One
• Choosing headset audio settings for Xbox One

Hi RyanWill,

I'm sorry to hear you are having issues with the mic/headset audio. I understand that is really frustrating for you and your party.

Is this through your Xbox console, or are you playing with PC? Are all the headsets being used Wireless? The mic should not pick up the sounds coming from the headset.

Check to make sure you don't have the chat / audio coming from the TV / Monitor as well as the headset, which can provide feedback to your party.

Here's how to manage your sound settings and turn off audio from your TV or Monitor:

1. Press the Xbox button to open the guide.
   
2. Navigate to your profile, then select Settings
   
3. Under General, navigate to Volume & audio output
   
4. Under Advanced, select Additional options
   
5. Under Party chat output select Headset
   

From there you can check the box that says "Mute speaker audio when headset is attached" or check other settings from the Volume options drop downs. I personally have my Chat mixer setting at "Reduce the volume of other sounds by 50%"