My Xbox Series X will not connect to my phone hotspot

Discus and support My Xbox Series X will not connect to my phone hotspot in XBoX on Consoles to solve the problem; Phone: Google Pixel 6 Xbox: Series X The Xbox will attempt to connect to my phone hotspot but will fail while checking connection. The error message... Discussion in 'XBoX on Consoles' started by UnloosedSkink48, Apr 29, 2024.

  1. My Xbox Series X will not connect to my phone hotspot


    Phone: Google Pixel 6

    Xbox: Series X

    The Xbox will attempt to connect to my phone hotspot but will fail while checking connection. The error message is as follows: "Can't connect to the internet. If you have a PC, try to connect to the Internet on it. You may have to work with your Internet service provider (ISP) to fix your connection." My hotspot is set to WPA2 settings (as recommended in other question posts). My service provider is AT&T and I have a plan that allows for hotspot usage. My parents are on the same type of plan as me and they can freely connect their PC's to the phone hotspot without a problem so I know it isn't an ISP issue. I have searched for a long time to figure out what is wrong and have come up empty handed, please help me.

    :)
     
    UnloosedSkink48, Apr 29, 2024
    #1
  2. Daronte Williams Win User

    Why won't my hotspot work on my Xbox, it connected once them after a few months it stopped, I can connect it but I can't play any games

    I have Xbox series x and I'm using a mobile hotspot and it only happens when I connect it to this hotspot. I've tried resetting my game and my phone
  3. Yanyannnn Win User

    My Xbox Series X will not connect to my phone hotspot

    Hello UnloosedSkink48,

    Thank you for your contribution to the Microsoft community.

    I'm sorry to hear that you're having trouble connecting your Xbox Series X to your Google Pixel 6 hotspot. Here are some troubleshooting steps you can try:



    1. Restart your Xbox Series X and your Google Pixel 6.



    2. Make sure that your Google Pixel 6 hotspot is turned on and that it is discoverable by other devices.



    3. Check that your Xbox Series X is within range of your Google Pixel 6 hotspot.



    4. Try forgetting the network on your Xbox Series X and then reconnecting to it.



    5. Check that your Google Pixel 6 hotspot is set to allow other devices to connect to it.



    6. Try changing the security settings on your Google Pixel 6 hotspot to WPA or WEP and see if that helps.



    7. If none of the above steps work, try contacting Xbox support for further assistance.



    If you continue to experience issues, please let me know and I can assist you further.

    YanYannn
    Microsoft Community Moderator
  4. [EX] Win User

    My Xbox Series X will not connect to my phone hotspot

    Hi,

    I had problems with my mobile hotspot too until I switched it from 5g to 4g.

    Works fine now.
  5. Allen Spector1 Win User

    Xbox 360 connectivity

    Hi, Rodrigo and thank you. Firstly, these games are not only not on the list but when I try them on Xbox series X it says this game cannot be played on this device. In looking further most of it has to do with licensing issues. Secondly, I’m sorry for any confusion, but I use my phone as a mobile hotspot, meaning that I can connect to the Internet by selecting my iPhone for the Internet connection when using other devices they connect to the Internet by using my 5G device. The iPhone is actually how other devices access the Internet.

    Maybe this will help to clarify what I’m trying to do. From Google.““can I use my iPhone as a mobile hotspot for other devices? Answer: You can use Personal Hotspot to share a cellular internet connection from your iPhone to other devices. Personal Hotspot is useful when the other devices don't have internet access from a Wi-Fi network.”

    I do not use an ISP all of my devices. Use my phone as a mobile hotspot. When I use the iPhone with the Xbox series X my iPhone shows up on the network connections list. There is no such list when I go to set up my network connection with the Xbox 360..



    I hope this helps to clarify and look forward to hearing from you soon.

    Thank you Again
  6. Namebannedagain Win User

    Can't play any backwards compatible discs on Xbox One X

    Hi guys,

    Just letting you know that the issue seems to be resolved on my Xbox Series X. (Haven't tried the Xbox One X yet). The Microsoft support resource asked me to connect my console to my phone's hotspot and try a backwards compatible disc. It worked - I didn't get that error message, and allowed me to play a game that I had previously installed, and install a new game that I hadn't previously installed. I then switched back to my normal internet connection and it still worked. No idea if pairing to the phone hotspot fixed it, or if Microsoft rectified a service fault but either way it might be worth checking on your side also.

    Good luck!

    Dave
    Awesome! This worked for my One X. Thank you.
Thema:

My Xbox Series X will not connect to my phone hotspot

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