My replacement controller is broken. What do I do?

So sorry for that dear sir. You should registrate product and ask for another replacement.

You can do that here. Tell them to check it first.

Hi there,

any replacement should work without issues, I would advise to contact Xbox Support for this specific situation, since it might need to be linked to the previous replacement request.

To contact Xbox Support use the Phone (or Chat) options at
http://support.xbox.com/contact-us

Let us know the results

Microsoft do not officially sell replacement parts for the controller, if you know what the problem is or what exactly whats broken then you can buy replacement parts from Ebay. My personal suggestion would be to send it away for repair with Microsoft
if it is damaged though.

hope this helps

For this issue you would need to contact xbox support: +31 202036606

or http://support.xbox.com/contact-us

Hi BakedBanga,

I'm sorry to hear that there hasn't been a full response in regard to this.

Now, how it works with Xbox Accessories the manufacture warranty they get usually lasts around 90-Days.

In regards to this being an elite controller as mentioned above I would suggest you to contact Live Support. They will be able to determine if your elite controller is covered in warranty and if there would be any offers for the controller available.

You can contact Live Support by clicking
here.