Why can’t my xbox captures upload to OneDrive or the xbox network

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

To back up your Xbox captures to a different OneDrive account, you can use the “Upload to OneDrive” function. Here are the steps to follow:
1. Launch the “Captures” app on your Xbox console.
2. Select the captures that you want to back up to OneDrive.
3. Choose the “Upload to OneDrive” option from the available actions.
4. Sign in to the OneDrive account where you want to store your captures.
5. Wait for the upload process to complete.

Please note that you can’t upload captures that are recorded to an external drive directly to OneDrive from your console. However, you can copy them to your desired external drive and then upload them to OneDrive from your PC.

I hope this helps.

Hi, Zack. I’m Arturo, and I’ll be glad to provide assistance with your inquiry today.

Captures on the Xbox network are the ones that will be deleted after 90 days once January 2024 arrives.

You can upload the captures on the Xbox network by opening the clip > press A on the share button > press A once you highlight the OneDrive option.

Another way to upload the captures to OneDrive is highlight your capture > highlight “upload to OneDrive” > Press A.

Hi Cqwl, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, change your connection DNS.

Follow these steps:

Go to Profile and System > Settings

In the Settings menu, select General > Network settings.

Select the network you're connected to, then select Advanced settings > Manual

On the DNS field, input these:

Primary: 8.8.8.8

Secondary: 8.8.4.4

Save settings.

Let me know if it works!

Unfortunately captures are automatically deleted from the Xbox network after 90 days now. You could try opening the Captures app and selecting "On this Xbox console" from the drop-down list at the upper-left, as clips are not automatically deleted from the console itself after 90 days, although they do get deleted from there over time as you capture new clips and screenshots. It's worth checking though.

What I do is set the console to automatically upload my captures to both the Xbox network and OneDrive, as they are not automatically deleted from OneDrive and it makes it easy to save any ones that I want to keep on my PC. Unfortunately, you can't share clips uploaded to OneDrive on your profile or via an Xbox message, which is why I upload to both.

But yeah, if your missing clips are not on the console itself and you only uploaded them to the Xbox network, they are gone for good I'm afraid.

You can upload them to OneDrive. You can upload a single screenshot to OneDrive using the share option, or if you go into the Captures app and click on "Manage", you can select a bunch of screenshots and upload them to OneDrive all at once. You get 5GB of free space with OneDrive, which is only half as much as you get with the Xbox Network currently, but that's still ample space to store loads of captures and unlike the Xbox Network storage space, you can pay to expand it if you want/need more.

Also, since the system update released on September 27th, you have the option of having your captures automatically upload to both the Xbox Network and/or OneDrive, so you can have new screenshots upload to OneDrive automatically if you like.

Once they are uploaded to OneDrive, you can access them from any your PC (in the OneDrive - Photos - Xbox Screenshots folder), from your phone (via the OneDrive app), or via any web browser by signing in at onedrive.live.com.

Another alternative is to use a USB stick to transfer them over to your PC. Connect a USB stick to the console, launch the Captures app, click on "Manage", select the captures you want to copy over, then click the "Copy to external storage" button.