Share button no longer takes screenshot with xbox controller

Hi Lilian, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Does it work while having your controller connected via USB?

Please, follow these steps:

Press the Windows Key+X > Settings > System > System Components > Search for Game Bar > click the three dots ... > Advanced > Restore

Then, on the same page, press Repair.

After that, please, download the Gaming Services Repair tool:

https://aka.ms/GamingRepairTool

Once downloaded, execute the file by right-clicking on it and selecting Run as Administrator.

Follow the prompts and check if the issue was resolved.

For more information: https://support.xbox.com/help/games-apps/troubleshooting/gaming-services-repair-tool

Let me know if it works!

Thanks for your help

Unortunately it's still not working.

Hello nnooggoodd,

To take a Screenshot:

1. While in game double tap the Xbox Button

2. When the home screen appears press Y

Note: if you do not get the option to take a screenshot after double tapping the xbox button you may need to reinstall Game DVR and/or your profile.

To save a Screenshot:

1. Open the Game DVR app

2. With the screenshot you with to save/share press the menu button and select save/share from the menu

Note: After taking a screenshot there is a delay before the screenshot can be saved or shared. During this time you will not see these options available.

I understand on Xbox press the center button on the Xbox controller to bring up the options menu. Access the “Capture and share” tab and select one of the options “Record what happened”, “Start recording” or “Take screenshot”.

Sincerely, Fernando

To take a screenshot, either say "Xbox, take a screenshot", if you have Kinect.

Or, double tap the Home button and press Y.

Alternatively, you can take a picture with a phone or camera, and upload it to imgur.com and share the link here.