Xbox Wireless Controller issues with wireless headset (Windows 10)

Sorry to hear you're having trouble with the headset. According to the Turtle Beach page https://www.turtlebeach.com/products/stealth-600-headset-xbox-one?variant=7763423592492 the
headset can be used with compatible Windows 10 PC's and may need an Xbox wireless adapter for Windows.

XBOX WIRELESS

Xbox Wireless provides you with a best-in-class wireless gaming audio experience on Xbox One (and compatible Windows 10** PCs) by letting you connect your headset directly to your Xbox One without an adapter, the same way
your Xbox One wireless controller connects to the console. Xbox Wireless automatically configures the headset’s connection, so just turn-on the headset and start playing. **May require Xbox Wireless Adapter for Windows (not included).

Hello Algreco,

Thanks for keeping us updated. This function is possible according to a Bluetooth support article that compares connecting via the Wireless adapter : Connect
and troubleshoot Bluetooth on your Xbox One Wireless Controller

"Windows 10 - Xbox Wireless Controller and Xbox Stereo Headset – 2


Note Wireless connection requires Xbox Wireless Adapter for Windows"

What happens if you try connecting the player 2 controller first, so that it is now considered player 1. Are you able to hear audio from the headset now? If not, then the controller could be faulty.

Hello,

Specifications and system requirements for the Xbox Wireless Headset, along with what‘s included can be found here:

https://www.xbox.com/accessories/headsets/xbox-wireless-headset

Windows 10 use requires Bluetooth 4.2+, Xbox Wireless adapter or compatible USB-C cable. Each sold separately, explaining why both the adapter and cable weren't included with the headset.

Xbox Wireless Headset FAQ

Xbox Wireless Adapter for Windows 10:

https://www.xbox.com/accessories/adapters/wireless-adapter-windows

Hope this helps!

Hi Jakob334, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

Please, reset your controller pairing.

To unpair it, press and hold the pair button on top of the controller for a few seconds until it vibrates twice.

Then, pair it again.

Das bezieht sich auf die Nutzung des Elite 2 Controllers mit Windows 7/8.1 Betriebssystemen.

Eine Liste der nicht unterstützten Funktionen für Android und Windows 7/8.1 findest Du auf dieser Seite:

https://support.xbox.com/xbox-on-wi...ller-differences-on-windows-operating-systems

Beispielsweise kannst Du über den Xbox Wireless Adapter für Windows 10 oder via Bluetooth den Controller drahtlos mit Windows 10 Verbinden. Bei Windows 7/8.1 wird diese Art der drahtlosen Verbindung "nicht unterstützt".

Ebenso wird angeschlossenes Controllerzubehör (z.B. das Chatpad) nicht über eine Bluetooth Verbindung unterstützt. Über USB oder Xbox Wireless Adapter jedoch schon.

Über den Wireless Adapter und USB Verbindung kannst Du den Game Sound an den Controller und ein dort angeschlossenes Headset übertragen. Über Bluetooth kannst Du nur Sprach Chat an das Controller Headset bekommen. Und unter Windows 7/8.1 geht generell kein
Game Sound über den Controller.

[Translation]

The "not supported" functions are in regards to Windows 7/8.1 and Android.

A list of what is or is not supported is on this website:

https://support.xbox.com/xbox-on-wi...ller-differences-on-windows-operating-systems

For example, you can connect the Elite 2 Controller wireless via Bluetooth or Xbox Wireless Adapter for Windows 10 only on Windows 10. For Windows 7/8.1 that type of wireless connection is not supported.

Additionally connected controller accessories (e.g. the Chatpad) are not supported via Bluetooth. But are supported via Xbox Wireless Adapter.

You can listen to game sound through a headset connected to the controller only via USB or Xbox Wireless Adapter. But via Bluetooth only voice chat is supported. And on Windows 7/8.1 game sound isn't possible at all through the controller.