Controller and headset disconnecting from series x

Hi Stuart, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

If you already reset the console and it still happening, it could be Bluetooth interference with another device in your home.

You can try to pair the controllers again or do a system reinstall via USB.

Let's start with the controller pairing.

To unpair it, press and hold the pair button on top of the controller for a few seconds until it vibrates twice.

Then, pair it again.

Turn on your controller by pressing and holding the Xbox button.

Press and release the Pair button on the Xbox.

Within 20 seconds, press and hold the controller’s Pair button a circular button on top of the controller as you hold it in your hands) until the controller's Xbox button flashes a few times.

That means it's searching for a console.

The Xbox button stays lit once it's connected.

Connecting the controller with a USB cable doesn't work,

Controller still disconnects even with a USB cable connected,

I have the same issue with Series X using mouse and keyboard for Call of Duty Vanguard.

I played during the beta and there was no problems with the controller disconnecting but as soon as the game released, the controller disconnects,

I've tried a Xbox One controller Series X controller, with batteries and a USB cable, and the controllers still disconnects.

yes on xbox series x. with all controllers. wired headset.

Nothing works fine until the headset disconnects. Then the controller also disconnects and then I have to reconnect by pressing the button on the x box

I have the same issue.

Controller and headset both disconnect or have some sort interference. Never had a problem on my Xbox One or Series S. But the problem is persistent on Series X.

Have tried all sorts of things like disabling all wifi and getting a new router. Nothing helps.