Xbox Wireless headset WILL NOT finish charging

To fully charge the Microsoft Wireless XBOX 360 headset you need to leave the headset charging with the cable for 6 hours.

Wired connection is better because there is no need to charge the headset, just plug the headset into the control, and with the wireless connection you would need to charge the headset and the control as well.

You've pressed the connect button on the headset while searching for it right?

support.xbox.com/.../use-bluetooth-wireless-headset As for the charging problem, I'm not sure.

Hi Kristine,

The standard limited warranty for the official Xbox Wireless Headset is 90 days, so you should ask the retailer to update the incorrect warranty (you may need to show the receipt as proof of purchase and to confirm the start date). You can also contact support to look into this.

If the headset isn’t charging, refer to:

Troubleshoot your Xbox Wireless Headset | Xbox Support

Specifically ‘About certain types of headset issues’ > ‘functional issues’

Headset isn't charging: If the headset is plugged into the console with the USB-C cable but isn't receiving a charge, first check the cable connections to both the console and the headset. If that doesn't work, try plugging the headset into a different power source (another port on a console or device).

Hope this helps.

Low battery indicators and battery life

Your wireless headset has two low-battery charge indicators:

•When 30 minutes of time remains: Lights flash about twice per minute until five minutes remain.

•When 5 minutes of time remains: Lights flash continuously until the headset shuts off.

Notes

•It typically takes two hours to charge the battery on your headset.

•Make sure that the battery is depleted before recharging it, in order to maximise the life of the battery.

•If the headset is not used for a long time, the battery may lose its charge. If this happens, recharge the headset.

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If the headset charging cable is connected to the headset and the battery fails to charge, the headset’s first two lights will flash in sequence (1, 1 and 2; 1, 1 and 2; and so on). Leave the headset connected for a while to see if the battery charges normally.
If the lights on the headset continue to flash, contact Xbox Support using the Assistance information at the bottom of this page.

support.xbox.com/.../set-up-bluetooth-wireless-headset