Why does Microsoft Flight sim keep locking out my microsoft account password?

Hi thanks for the message, I'm confused about Microsoft accounts, I purchased flight sim from a thrid party vendor who provided me with a code to enter when I reached the Microsoft store to download the sim, which I did back in March of 2021.

My sign in details for microsoft store ask me to enter my pin which is 4 digits and I do this and then gain access and this is how I purchase my Marketplace add ons from within the sim by using the same 4 digit code.

I have no understanding of xbox accounts or other Microsoft accounts and being signed into the coreect one, two or 3 in order to download the sim.

I downloaded the original flight sim from within the Microsoft store BUT I now note it wants me to use my xbox account, and maybe this is the issue as although I can sign into this account I have no idea if t tallies with anything to do with my microsoft account.

All I know is that I am unable to install the app.

I have spent over £500 in Marketplace of flight simulator and there has never been an issue when it comes to taking my money so why is there now an issue when it comes to re installing the sim?

Surely installing/re-installing a sim should not be this painful?

Regards,

Gary

you don't need an xbox console but you require an xbox account which you already have by having a microsoft account. you can then get the latest flight sim 2020 if your pc is of good spec.

the older flight sim is playable with tweaks and plenty of flight sim forums will be the best place to get that game working again.

My name is Fernando I'm an independent consultant, I'm happy to help

In the article below there are some steps you can take to protect your account and make sure everything is fine.

https://support.xbox.com/en-US/help/account-profile/manage-account/compromised-account-solution

(Note) The link is in English and may need online translator software

I hope I helped and see you soon.

MICROSOFT FLIGHT is a flight sim. And you fly planes in that game.

Thanks Josef.

I hadn't recently had an update for \flight \sim and it usually does these once you get into it. I'm not getting that far it just gets to the start where I see the company intros then when it goes to start I get the Microsoft sign in banner that wants to send a code to my e-mail. When i click the send code button it just stays at that point and doesn't move on to the enter code screen. Also the code doesn't get sent to my e-mail even though it shows the correct one.

The version I'm running is the Steam version and I've looked on the Steam community but seen nothing like this problem.

I did change my Microsoft password just before this happened and Flight Sim may still be trying my old one. However, I can't see where i can change it for Flight Sim. The change worked everywhere else and i can sign into Microsoft fine.