My Xbox series X controller is spam pressing the right button on my d-pad

Hello, Deadly_Viking274. I'm Arturo, and I'll be glad to provide assistance with your inquiry today.

However, I find it appropriate to ask:

— Do you experience the same behavior when connecting the controller to a different device, like another console, PC, or phone?

— Does the issue persist when you connect it wired to the console?

— Could you please describe every potential solution tried to solve this issue with your controller?

For now, I would like to ask if you tried to carefully clean the controller by following these recommendations from Microsoft:

https://support.xbox.com/help/hardware-network/console/clean-and-care-for-xbox-and-controllers

I'll look forward to hearing your answers.

Kind regards,

Arturo.

I found one. Chime in if this does not match with what you know.

Xbox One controller layout

Combat

Left Stick - Movement

Right Stick - Aim

Left Stick press - Tactical Power

Right bumper button - Class Mechanic

Right Trigger - At Will 1

Left Trigger - At Will 2

X button - Encounter 1

Y button - Encounter 2

B button - Encounter 3

Left bumper button + X button - Daily 1

Left bumper button + Y button - Daily 2

Left bumper button + B button - Artifact

Non-Combat

Left Stick - Movement

Right Stick - Camera

Right Stick press - AutoRun

A button - Interact

Left menu button - Focus on status

Right menu button - Start menu

D-pad up - Mount

D-pad left - Consumable item 1

D-pad down - Consumable item 2

D-pad right - Consumable item 3

Left bumper button + D-pad up - Map

Left bumper button + D-pad left - Inventory

Left bumper button + D-pad down - Chat

Left bumper button + D-pad right - Invocation

Left bumper button + A button - Jump

Either double-tap the Xbox Home button (glowing white button with an X) and it will close, or press B repeatedly or press right on the d-pad (the cross on the controller) until the menu closes.

Let us know how you get on.

Yes try a soft reset!

The first step in resetting an Xbox is to open the main menu. This can be accomplished in one of two ways:

Press the home button on your Xbox controller. This is the illuminated button with a stylized X that is centrally located on the front of the controller near the top.

Alternately, you can press the left bumper until you reach the home tab, and then press left on the d-pad.

Press down on the d-pad until you reach the gear icon.

Press the A button to select the gear icon.

With all settings highlighted, press the A button again to open the settings menu.

Press down on the d-pad until you reach System.

Press the A button to open the ​System submenu.

With console info highlighted, press the A button again.

Press down on the d-pad to select reset console.

Press the A button to select Reset and keep my games & apps.

YOU WILL NEED YOUR EMAIL AND PASSWORD

Okay let's try something stronger!

The first step in resetting an Xbox is to open the main menu. This can be accomplished in one of two ways:

Press the home button on your Xbox controller. This is the illuminated button with a stylized X that is centrally located on the front of the controller near the top.

Alternately, you can press the left bumper until you reach the home tab, and then press left on the d-pad.

Press down on the d-pad until you reach the gear icon.

Press the A button to select the gear icon.

With all settings highlighted, press the A button again to open the settings menu.

Press down on the d-pad until you reach System.

Press the A button to open the ​System submenu.

With console info highlighted, press the A button again.

Press down on the d-pad to select reset console.

Press the A button to select this option and move to the final step.

Press left on the d-pad to select Reset and remove everything. Then press the A button.

YOU WILL NEED YOUR EMAIL AND PASSWORD