Failed to start cloud gaming session, unable to communicate with servers

Hello, Courtnee23i my name is oskayra I am an independent advisor and player like you I hope I can help solve your problem today.

It's frustrating to encounter the "Failed to start cloud gaming session, unable to communicate with servers" error when trying to play Coral Island on your Xbox Series S. While you haven't encountered it before, it's not uncommon for temporary glitches to occur with cloud gaming services. Here are some steps you can try to resolve this issue:

1. Check internet connection:

Ensure your internet connection is stable and functioning properly. Weak or unstable connections can cause problems with cloud gaming.
Restart your router and modem if possible.
Run an internet speed test to check your download and upload speeds.

2. Restart Xbox Series S:

A simple restart can sometimes clear temporary glitches or software conflicts.
Hold down the Xbox button on your controller and select "Restart console."
3. Sign out and sign back in:

Sign out of your Xbox account and then sign back in.
This can sometimes refresh your connection to the cloud gaming servers.

Check for Xbox Live or Game Pass outages:

Visit the Xbox Live service status page
https://support.xbox.com/xbox-live-status

If there are outages, wait until they are resolved before trying again.

5. Try a different game:

Try launching a different game on cloud gaming to see if the issue persists.
This can help you determine if the problem is specific to Coral Island or a broader issue with cloud gaming.

6. Clear Xbox cache:

Go to Settings > System > Storage > Manage storage > Clear local saved games > Yes.
This clears temporary cache data related to cloud gaming, potentially resolving connectivity issues.

7. Check for updates:

Make sure your Xbox Series S is running the latest software update.
Outdated software can sometimes cause compatibility issues with cloud gaming.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

My name is Fernando I'm an independent consultant, I'm happy to help.

The article below has some information and solutions that can help you with this cloud access problem.

https://support.xbox.com/help/games-apps/cloud-gaming/troubleshoot-cloud-gaming-network

Hope I helped and see you soon

Hello,

There's currently an outage. You can request to be notified (via sms message or Xbox messages) on the Xbox status page as soon as it's resolved or follow @XboxSupport on Twitter for official updates.

https://x.com/XboxSupport/status/1919151075342368918

I have exactly the same issue and I’m getting no help whatsoever from here. I don’t know what else to do apart from through the dam thing out the window.

I understand. The article below has some more information that may help you in this case.

https://support.xbox.com/help/games...sole Xbox ou,roteador, melhor será a conexão.

Hope I helped and see you soon