Why doesn't my old gen Xbox one s let me download a game?

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I am sorry to hear that. Does this happen only with Call of Duty World War 2, or with all other games? However, if your download doesn't start or fails, here are a few possible solutions:
1. Check the Xbox status.
2. Sign in with the correct Xbox profile.
3. Check for a system update.

For more details on the above, and more troubleshooting issues, kindly visit: https://support.xbox.com/help/games...game-or-app-installation-problems-on-xbox-one

I hope this helps.

Hi.

I've tried this but on the new Xbox one s the ready to install doesn't show any of my purchased downloaded games that are available on my old Xbox one s.

Let me get this straight. You are going to purchase a next gen console (when available) so you can play old games from the previous console?

Why not just keep the old one. Backwards compatibility is stupid in my opinion and a waste.

Smart delivery is the problem. Let Series X/S owners access Xbox One versions of games, so if a game like Dying Light 2 doesn't support cross gen play, we can still download a second version of the game and play with friends running the older version!

I just swapped out my 2 new S consoles back to my old beat up first gen Xbox One's because of Quick Resume. Why can't there just be an option to remove it permanently from the games we as users select? Until this is possible I will just deal with my old Xbox One's many shortcomings. Makes no sense. Please fix this Microsoft.