I'm using a controller on Xbox Cloud gaming Fortnite, but I have touch controls on my...

Thank you for contact us! I'm Anderson, an Independent Consultant and a Microsoft user like you.

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I'm sorry to hear that you are experiencing issues with the touch controls in Fortnite on Xbox Cloud Gaming. There could be a few different issues causing this problem.

Make sure that touch controls are enabled in the game. In Fortnite, you can enable touch controls by going to the "Settings" menu, selecting "Controls," and then selecting "Touch." From here, you can customize the touch controls and make sure that they are enabled.

Check that touch controls are enabled in the Xbox Cloud Gaming app. To do this, go to the "Settings" menu in the app, select "Controls," and then make sure that "Touch" is selected as the control scheme.

Restart the Xbox Cloud Gaming app and try again. Sometimes, simply restarting the app can resolve issues with touch controls.

Check for updates to the Xbox Cloud Gaming app or Fortnite. Sometimes, updates can fix bugs or other issues that might be causing problems with touch controls. To check for updates, go to the "Settings" menu in the Xbox Cloud Gaming app, select "System," then "console info & updates," and then select "check for updates."

As stated in my question I'm not using pc. I'm using my phone. But yes both my app and controller software is up to date. I have also tried different browser and usb cable. Neither work. My controller and phone are fine. It's a cloud gaming issue. I can use my controller to play my Xbox. And it works on my phone and to navigate Xbox apps but as soon as my game loads it switches to touch controls even though it states I can use controller or touch. But when the game is open I don't get the choice to use my controller it automatically goes to touch. I can use the Xbox button on my controller to open Xbox menu and use that fine with the controller but it doesn't work in-game

Hello, Pigeon my name is oskayra I am an independent advisor and player like you I hope I can help solve your problem today

Yes, there is a way to turn off the Fortnite mobile controls when using Xbox cloud gaming. Here are the steps on how to do it:

Open the Fortnite game on your device.

Tap the controller icon in the upper-left corner of your screen (next to the Xbox button ).

Make sure the "Xbox Touch Controls" option is selected.

Tap the "Mobile GUI" button in the lower-right corner of your screen.

Select "Hide Mobile GUI" from the menu.

This will hide the Fortnite mobile controls and only leave the Xbox touch controls visible. You can now play Fortnite with the Xbox touch controls without having the mobile controls overlapping.

Thank you very much for your patience and understanding! If you need anything else, do not hesitate to contact us again.

Keep in mind it's only a few games that support touch

Most games support controllers only

Fortnite isn't one of the games that support touch

https://www.androidcentral.com/every-game-touch-controls-xbox-game-pass-android

It's unlikely a PvP shooter would support touch as it requires fast reaction and sensitivity you don't get with touch but with controllers

Most of the games are pve with the exception of rts games or gears 5

Fortnite does work with touch. It says “Play with Touch” in Xbox Cloud Gaming

Im On Cloud Gaming Right Now Today And Uh Wth Happened. My Controller Isn't Working In Fortnite, Its Connected But Cloud Gaming barely notices it. and TOUCH SCREEN CONTROLS DONT WORK THEY DONT EXIST ANYMORE