I got banned for no reason on my Xbox live via a chat with a random.

Grayson Weatherly · Dec 5, 2023

I responded to a random chat dm from someone (I assume from rocket league) today, and he proceeded to message back over 50 different messages, calling me multiple homophobic and sexist slurs, and proceeded to report him and tell him to have a good vacation among other things, none of which was inappropriate . For some reason, I got banned and he didn’t and I’m pretty upset about it considering I did absolutely nothing wrong and he was being a degenerate. I have a video but I can’t attach videos here. Someone please help.

:)

Nkosana23

Hi. My name is Brilliant, an independent advisor. I am happy to assist you today.

I’m sorry to hear that you were banned. If you believe that the ban is incorrect or unauthorized, you can appeal it by submitting a case review on the Xbox Enforcement website. Only an enforcement team member can respond to any suspensions they issue and they do not use the forums. If you have questions about enforcement, please visit the Enforcements page on the Xbox Support website.

If you have any other questions or concerns, please let me know.

I hope this helps.

Daft Badger

You can find the enforcement page HERE

Zero Jehuty

Hello,

The ONLY place that handles that is the enforcement site. We do not have access to that info as well as normal support can not access it.

Be aware that a ban is not instant and can be from a past offense.

These include

Text chats via Xbox live

Ingame chat

Ingame voice

Xbox live voice.

I would suggest you check into his sent messages via his xbox *Not ingame*

The reason a EXACT reason is not given is that the BANNED person could then go back and figure out exactly who reported them then keep up the harassment.

The system is not automatic and has a real person checking them over. Hence why most likely this is from a earlier time and a enforcement member JUST got to it.

Zero

Mohamed Bendouina

I havent got any email or any reason for the ban it was random idk why i really got banned and im looking for the appeal i cant buy a new console its expensive in my country

AgileKILLZONE36

Block the user and report them via xbox live console
http://support.xbox.com/en-US/xbox-live/account-banning-and-player-feedback/chat-terms-of-use-conduc

I got banned for no reason on my Xbox live via a chat with a random.