PC mic does not work with Xbox remote play

Hello awful waffle,

Thank you for posting in Microsoft Community.

We understand you are having issues with your Mic during Remote Play. Let's work on this together and sort this out in timely manner for you to get back to gaming.

There are a few possible causes for this issue, such as:



- Your PC mic is not set as the default input device in your Windows settings.

- Your PC mic is muted or has a low volume in your Xbox app settings.

- Your PC mic is not compatible with Remote Play or the game you are playing.

- There is a network or software problem that prevents your PC mic from working properly.

To troubleshoot this issue, please try the following steps:



- Check your Windows settings and make sure that your PC mic is selected as the default input device. You can do this by right-clicking on the speaker icon in the taskbar, selecting Sounds, and then clicking on the Recording tab. You should see your PC mic listed there. If not, you may need to enable it or install the drivers for it. You can also test your PC mic by clicking on Properties and then on the Levels tab. You should see a green bar moving when you speak into your PC mic.

- Check your Xbox app settings and make sure that your PC mic is not muted or has a low volume. You can do this by opening the Xbox app, clicking on the gear icon in the lower-left corner, and then clicking on Audio & video.

You should see your PC mic listed under Microphone. Make sure that the slider is not set to zero or close to it.

You can also test your PC mic by clicking on Test microphone and speaking into it. You should hear yourself through your speakers or headphones.

- Check if your PC mic is compatible with Remote Play or the game you are playing. Some PC mics may not work well with Remote Play or certain games due to different audio formats or protocols. You can try using a different PC mic or a headset that connects directly to your Xbox controller via a 3.5mm jack. You can also check the game's settings and see if there are any options to adjust the audio input or output.

- Try a different mic: If none of the above solutions work, try using a different mic to see if the issue is with your current mic or with the Xbox app.

I hope these steps help you resolve your issue and enjoy Remote Play with your friends. If you need further assistance, please let us know and we will be happy to help you.



Sincerely,



Microsoft Community Moderator

Hello awful waffle,

We haven't heard from you in 72 hours, so we will consider your issue resolved. If you do need further help, please create a new thread to discuss your concerns through this link: Create a new question or start a discussion (microsoft.com), as we will not be monitoring this thread going forward.



Thank you for understanding.

Sincerely,



Microsoft Community Moderator

What specifically doesn't work? The stream audio or the party audio?

Was that not covered in the OPs post?

"I'm unable to use the microphone on my Steelseries when coneected to my PC using a Remote Streaming session"

"just not when joining a party during a stream."

Seems to me that the OP is playing using the Remote Play function but the Microphone doesn't work when in a party chat whilst using the Remote Play. the Mic works fine when directly connected to the Xbox or used via the Xbox App

Then remote.play wont work

Remote play ala xcloud is only available on gamepass ultimate

Game.streaming.via.the xbox companion app requires a xbox

Keep in mind you can't.use.the.xbox while you are.using.the wireless gamestreaming

Huh? Remote Play is nothing to do with Xcloud or Game Pass. And if it won't work, then how can they get it working on their Android device? And they have an Xbox so that's not the issue.

They are trying to Remote Play their Series X games from their Series X console to their PC via the Remote Play feature and using the Xbox App. This should work without an issue, as it does with their Android device. There is nothing on the Remote Play page to suggest Game Pass is needed

https://www.xbox.com/en-GB/consoles/remote-play

Hi there! This is Virginia O.

I understand that you are experiencing issues with remote play.

I apologize for the inconvenienced this has caused you. I will do my best to help you.

Please double-check remote play settings by making sure that it is still enabled on your Xbox. Go to Settings > Devices & Connections > Remote Features.

Confirm that Enable Remote Features is checked. Make sure your Xbox is set to Instant-On mode under Power Mode.

And then test your network because remote play requires a stable connection, make sure that both your console and device are on the same reliable network. To do this, run a network test on your Xbox via Settings > General > Network Settings > Test Network Speed & Statistics.

Restart your router if incase the connection seems unstable.

You can also switch to a wired connection for your console and see if it works.

Next is to clear the Xbox cache by holding the power button for 10 seconds. Unplug the console for 30 seconds, then plug it back in and power it on.

Then uninstall the Xbox app from your device. Restart and then reinstall the app and sign in again. Please reconnect to your Xbox.

To rule out network-specific issues, kindly connect both your Xbox and device to another network such as a mobile hotspot. If this resolves the issue, your primary network might need further troubleshooting.

If incase the issue persist after performing the troubleshooting steps, please test remote play with another device can be a phone or PC. This helps identify if the issue is device-specific.

Thank you for your cooperation.