Not able to install or update Xbox App on new computer

Hi, Vicks H my name is Jose and I would be happy to help.

I am an independent player and advisor and it will be my pleasure to help you in any way I can. First of all, the most common reasons why you can't install or update the Xbox app on a new computer are as follows:

1. Check disk space

Make sure you have enough disk space to install or update the app. The Xbox app requires at least 10 GB of free space. You can check your available disk space in File Explorer.

2. Close all open programs

Close all open programs before trying to install or update the Xbox app. This will help free up system resources and may help the installation complete successfully.

3. Use a stable internet connection

Make sure you have a stable internet connection before trying to install or update the Xbox app. Installation or updating may require a significant data download.

4. Restart your computer

Sometimes a simple restart can fix problems with installing or updating apps.

5. Update Windows

Make sure your computer is running the latest version of Windows. Windows updates often include bug fixes that can fix problems with installing or updating apps.

6. Uninstall and reinstall the app

If you've tried everything else and you're still having problems, you can try uninstalling and reinstalling the Xbox app. To do this, follow these steps:

Open Control Panel.
Click "Programs and Features".
Find the Xbox app in the list.
Right-click the Xbox app and select "Uninstall".
Follow the on-screen instructions to complete the uninstall.
Once the Xbox app is uninstalled, visit the Microsoft website to download the latest version of the app.

Here are some additional tips that may help fix problems with installing or updating the Xbox app:

Make sure your computer meets the minimum system requirements for the Xbox app.

Try installing or updating the app at a time when there is less network traffic.

Use a proxy or VPN if you are connected to a corporate or educational network.

Source: https://support.xbox.com/help/games-apps/troubleshooting/troubleshoot-games-windows-10

Best Regards,
Jose.

Thank you for giving us an update. If this happens on another computer, it's possible that it's part of the updates made on the Xbox app. May I know if you were able to see the full image before when using the Xbox app on your computer? Also, have you recently
installed the latest Windows Update on your computer?

With the latest Xbox app update you can install the games to a different drive. With that, I haven't tested that, but you might be able to then use that on another computer? You might need to initialize the install in the app for it to recognize that
it's already on that drive? That's untested on my end, but I think worth a shot for troubleshooting.

Verified, After Update Installed, I was able to sign in and download the new Netflix App.

Connected...

Thank you my Xbox App works fine now after installing the update and restarting my computer!