Xbox rewards weekly streak shows broken but it wasn't.

Dilrod · Nov 28, 2023

I recently lost a 130+ weekly rewards streak and support was not helpful at all. They said I didn't complete the three tasks (which I did and the app showed I did). I always double and triple check because some times it gives you credit for two days of surfing the web and sometimes not at all. They also said they've courtesy restored my streak before which they HAVEN'T. I've been an xbox gamer since the original xbox and have had live/ultimate since the day it came out. The only time I've ever contacted support was when my sons account was hacked and when they took my gift card money a day early from my Xbox rewards. Frustrating for over 2 years of work to be gone.

:)

The_Last_DJ

Hello Dilrod! I'm Kris and I'd be happy to help you with your question.

Sorry to hear this has happened to you. Unfortunately, as this is a community forum and no one here is a Microsoft/Xbox employee, only Support are the ones that can help with this issue and have the power restore the streak.

RamsesMindwalkr

I am not talking about the normal dailies resetting. I am saying EVERYTHING resets. The monthly is resetting every day as well as the weekly streak. Rewards is broken on XBox.

Smwutches

It's to commemorate the ending of the Microsoft Rewards app on the console and the weekly streak that was available.

cf2eddie

I have been on xbox live for years and my currently weekly streak on rewards is 56 so its got nothing to do with my region.

MorkyMork1991

This happened to me with my weekly streak being stuck at week one for ages. You need to email Microsoft Rewards Support for help with that.

Xbox rewards weekly streak shows broken but it wasn't.