Roblox doesn't work on the Microsoft store.

Jeff E1 · Nov 27, 2023

Hi,

So basically any time i launch it it loads for 5 seconds and immeaditly crashed. Sometimes if im lucky, it will get to the login screena and then crash. Ive diagnosed that its not a issue with my user profile,drivers or registry.

:)

Morning - MSFT

Hello Jeff E1，

Welcome to the Microsoft Community！

I understand that you're upset that Roblox doesn't work in the Microsoft Store, and I understand your feelings,

Roblox is not owned by Microsoft, so what I can do for you is very limited, but I can point you to the right community, Roblox has a dedicated support team, search for Roblox support to find their support community, please contact them for appropriate technical support.

Best Regarts ,

Morning | Microsoft Technical Support Community

Morning - MSFT

Hello Amanda Houet，

Welcome to the Microsoft Community！

I understand that you're upset that Roblox doesn't work in the Microsoft Store, and I understand your feelings,

Roblox is not owned by Microsoft, so what I can do for you is very limited, but I can point you to the right community, Roblox has a dedicated support team, search for Roblox support to find their support community, please contact them for appropriate technical support.

Best Regarts ,

Morning | Microsoft Technical Support Community

ChipotlTurtle

Yeah, I was thinking the same thing.. On mobile it works for me but not on the Microsoft Store edition of Roblox\..

alexandermorkos

I can,t login to Roblox. I am logged in ok to Microsoft store. Roblox asking for a user name and password . I tried their web site to reset the password but never worked.

Yuhao Li - MSFT

Hello, Casey Jelinek

Welcome to Microsoft Community.

Did you download the app from the official Roblox website? If so, what you're referring to is the installer provided by Roblox, and there's no way to bypass it. If you're not satisfied, please provide feedback to Roblox.

Additionally, you can also download Roblox from Microsoft Store, which doesn't need the installer. However, many users have recently reported that the latest version of Roblox from Microsoft Store is prone to crashes. If you encounter any issues, please also provide feedback to Roblox. Roblox is not developed by Microsoft, and Microsoft Store simply provides a download platform.

Contact Us – Roblox Support

Disclaimer: Microsoft provides no assurances and/or warranties, implied or otherwise, and is not responsible for the information you receive from the third-party linked sites or any support related to technology.

Yuhao Li

Microsoft Community Technical Support

Roblox doesn't work on the Microsoft store.