XBox One shows a blank green screen upon startup.

Discus and support XBox One shows a blank green screen upon startup. in XBoX on Consoles to solve the problem; When starting up my XBox, it makes the startup tone and hangs on a totally blank green screen. When I attempt to startup to the troubleshooting menu,... Discussion in 'XBoX on Consoles' started by John C. Smith, Nov 12, 2023.

  1. XBox One shows a blank green screen upon startup.


    When starting up my XBox, it makes the startup tone and hangs on a totally blank green screen. When I attempt to startup to the troubleshooting menu, it makes the chime noise that the menu is starting, but the screen is still blank green.

    :)
     
    John C. Smith, Nov 12, 2023
    #1
  2. John C. Smith Win User

    XBox One shows a blank green screen upon startup.

    Leaving it unplugged for an hour and turning it back on resolved this issue. I am surprised at the advice on the display adapter/drivers when I clearly stated I was unable to access troubleshooting at all.
  3. KhajiBower34 Win User

    XBox One shows a blank green screen upon startup.

    Well dear, let's stay calm, don't stress, remember that I am a player just like you, only in my case I am an independent advisor, I handle a lot of information, I am an organic person, I try to help you as much as possible, however, there are things that are escape my hands, of course, I will leave you a few steps so that you can communicate with LIVE support! from Microsoft, where you will have more complete advice with experienced Support in the case.

    Below I will leave you the link so you can contact Xbox technical support:
    https://support.xbox.com/contact-us

    Note: Remember that Xbox chat is open Monday to Friday from 9:00 a.m. to 5:00 p.m. m. to 9:00 p.m. m.
  4. KhajiBower34 Win User

    XBox One shows a blank green screen upon startup.

    Hello John C , My name is Khaji I am the independent advisor and I will be happy to help you today.

    I'm sorry that you are having problems with your screen, below I leave you some possible solutions;

    Uninstall the display driver

    In the search box on the taskbar, type device manager and select it from the list of results.

    Select the arrow to expand Display Adapters.
    Under Display Adapters, right-click the adapter and then select Properties.
    Check the Remove the driver software for this device box, and then select OK.
    Restart the device and Windows will try to reinstall the driver.

    Update display driver

    In the search box on the taskbar, type device manager and select it from the list of results.
    Select the arrow to expand Display Adapters.
    Under Display adapters, right-click the adapter and then select Update.

    Check the HDMI cable connection:
    Make sure the HDMI cable is not damaged and is securely connected.

    Uninstall the display driver
    In the search box on the taskbar, type device manager and select it from the list of results.
    Select the arrow to expand Display Adapters.
    Under Display Adapters, right-click the adapter and then select Properties.
    Check the Remove the driver software for this device box, and then select OK.
    Restart the device and Windows will try to reinstall the driver.
  5. WHITETIGRENV Win User

    Xbox one x has a blank screen

    I received the blank screen last night and I did not get the green startup. I tried the rest and I still have blank screen on my xbox one x. The HDMI cable is good, i tested it on my switch. What can I do?
  6. Asteriia Win User

    Xbox One not working ** Edit: Fixed **

    It would be a mix of either the green Xbox startup screen or just my home screen but blank. Fortunately I was able to find a fix and all is well now!
Thema:

XBox One shows a blank green screen upon startup.

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