Disney Dream Valley crash on xbox cloud gaming PC

Hi. My name is Brilliant and I am happy to assist you today.

Here is a thread with a possible solution to a similar issue to the one you're currently faced with: https://answers.microsoft.com/thread/a730e009-2d78-42da-b2fe-66f126b5d30c

I hope this helps resolve your query.

I understand, please also try the steps from this link, https://www.getdroidtips.com/disney-dreamlight-....

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

you should contact the Delacruz, but first you should check how many items you have in the world and whether you're over the limit. You can find this in the menu

Hi Kimbobaxter. My name is Kyle and I'm an independent advisor.

On this forum, we provide support and advice for Xbox devices and services. We aren't able to provide the best support for games made by other companies; In-game issues are best addressed by the game developer. They'll be more equipped to assist you.

Please contact Gameloft for help with Disney Dreamlight Valley: https://gameloft.helpshift.com/hc

Thanks,
Kyle

Hi Amber, my name is Rodrigo. I'm an Independent Advisor and a member of the Microsoft community and I'd love to assist you today.

I am sorry to hear that.

When the game closes, do you receive an error code?

Even if you have done some of the steps below, please do them again, but in this order.

Uninstall the game, clear the local saved data, reset your console, and then reinstall the game.

After uninstalling the game, clear the local saved games.

Press the Xbox button on your controller to open the guide.

Select Profile & system > Settings > System > Storage.

On the Manage storage devices screen, select: Clear local saved games. This deletes games saved to your hard drive, but they'll still be saved to the cloud.

Then, reset the console:

Before you continue, make sure you've got the account sign-in information. You'll need it to log back into your console after the reset.

Press the Xbox button to open the guide.

Select Profile & system > Settings > System > Console info.

Select Reset console.

Select Reset and keep my games & apps.

Finally, reinstall the game.

In case the issue persists, please, contact the official game support here: https://gameloft.helpshift.com/hc/en/66-disney-dreamlight-valley/contact-us/

I hope this helps.

Source:

https://support.xbox.com/help/hardware-network/console/reset-console-to-factory-defaults